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  • Total Questions: 158
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A retake bills you the full exam fee for the privilege of repeating your mistakes. ActualTestsIT's 72301X practice questions — 158 of them, each with a verified answer — exist so your Avaya Aura® Communication Applications Support Certified mistakes happen at home, not in the exam room.

Avaya 72301X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura® Communication Applications Support Certified Exam
Exam Number:72301X
Passing Score:71%
Exam Format:Multiple Choice, Multiple Response, Scenario-Based
Related Certifications:Avaya Certified Support Specialist (ACSS)
Available Languages:English
Exam Price:125 USD
Certificate Validity Period:2-3 years
Exam Duration:90 minutes
Real Exam Qty:65-70
Recommended Training:Avaya Official Training: Support and Troubleshooting Avaya Aura Communication Applications
Exam Registration:Pearson VUE Registration
Avaya Learning Center
Sample Questions: DOWNLOAD DEMO
Exam Way:Onsite at Pearson VUE test centers / Online proctored exam
Pre Condition:No mandatory prerequisites; recommended knowledge of VoIP, SIP, and Avaya Aura basics
Official Syllabus URL:https://support.avaya.com/certification/

Avaya 72301X Exam Syllabus Topics:

SectionWeightObjectives
Communication Applications Architecture20%- Avaya Breeze and Presence Services architecture
- Avaya Aura Application Enablement Services (AES) overview
- Avaya Aura Web Gateway (AAWG) and WebRTC components
- Branch Survivability concept and design
Troubleshooting Tools and Techniques30%- Tools and logs for AES troubleshooting
- Diagnosing Branch Survivability problems
- Verifying and troubleshooting system status
- Log capture and analysis for Breeze and Presence
- Troubleshooting AAWG and WebRTC call issues
Configuration and Implementation25%- Internet Friendly Gateway setup
- Key configuration steps for AES
- Branch Survivability configuration
- Avaya Presence Services configuration with Breeze
Call Flows and Signaling25%- Call Park and Page call flows
- Remote Worker call flows
- SIP Trunking call flows
- SIP message sequences for Presence Services
- Active Branch Survivability call flows

Avaya Aura® Communication Applications Support Certified Questions, Answered by Experts

In plain terms, the 72301X exam is Avaya's way of verifying that you deserve the Avaya Certified Support Specialist (ACSS) - Avaya Aura Communication Applications certification, a credential at the Specialist level. It tests the Avaya Aura® Communication Applications Support Certified objectives through applied, scenario-driven questions — the kind that expose the gap between "read about it" and "can do it." It also sits within a broader certification ecosystem that includes Avaya Certified Support Specialist (ACSS), so the effort compounds across your career. That's why a review system built around realistic questions — practice, error correction, self-improvement — beats textbook re-reading every time.

The Avaya Aura® Communication Applications Support Certified exam blueprint spans 4 domains, led by Configuration and Implementation (25%), Communication Applications Architecture (20%), and Call Flows and Signaling (25%). Treat the weightings as your study budget: domains carrying more of the score deserve more of your week. The full topic list is in the exam topics section above — plan against it, not against guesswork.

The Avaya Aura® Communication Applications Support Certified exam allows 90 minutes for 65-70 questions. Before test day, turn that into a rhythm: minutes divided by questions equals your per-item budget, and any item burning double its budget gets flagged and revisited at the end. Rehearse the rhythm under a real timer — every ActualTestsIT test engine session runs one — and finishing with review time becomes your norm, not your hope.

Passing the Avaya Aura® Communication Applications Support Certified exam takes 71%, and each attempt costs 125 USD — including every retake, at full price. The financially sound strategy is arriving over-prepared: drill with ActualTestsIT practice questions until your timed scores clear the passing mark across several consecutive sessions, then register. You're not being cautious; you're declining to pay for the same exam twice.

Avaya lists the Avaya Aura® Communication Applications Support Certified formats as: Multiple Choice, Multiple Response, Scenario-Based. Formats aren't trivia — they change how you should read. For long scenario stems, locate the actual question sentence first; for multi-answer items, verify every option you select. ActualTestsIT's 158 practice questions cover these formats so thoroughly that on exam day, only the content is new.

You can take the 72301X exam in English. Choose the language where your comprehension is fastest under time pressure — in a timed exam, slow reading is a hidden tax on every question. Testing in English? Daily work with ActualTestsIT's English 72301X practice questions doubles as targeted vocabulary training.

The certification earned via the Avaya Aura® Communication Applications Support Certified exam stays valid for 2-3 years. Mark the expiry date early and research the recertification path before it looms — a planned renewal is an errand, an expired credential is a project. Since Avaya sets and updates these policies, confirm the current requirements on the official certification page when your window approaches.

Every version contains the same 158 expert-written questions — you're choosing a study environment:

  • PDF version — printable, expert-prepared, instantly downloadable, readable anywhere, anytime. Includes 365 days of free updates and a free demo.
  • Desktop Test Engine — Windows software that simulates the real exam environment, with two practice modes, offline access, and unlimited installations.
  • Online Test Engine — runs in any browser on Windows, Mac, Android, and iOS, with test history and performance review built in.

Most candidates end up combining formats — PDF for reading, an engine for timed rehearsal.

Yes. ActualTestsIT's free Avaya Aura® Communication Applications Support Certified PDF demo contains real sample questions with full answer explanations, so you can evaluate the quality before paying. Every purchase includes 365 days of free updates, and renewing after that costs 50% of the regular price from your member zone. Test-drive first — confident material has nothing to hide.

Continuously. As Avaya adjusts the Avaya Aura® Communication Applications Support Certified exam, our experts revise the bank to match — and customer feedback feeds the same review loop, so your suggestions can shape future versions. Updates are free for 365 days via your member zone; track them through the New Releases section or the ActualTestsIT newsletter, and re-check 3-4 days before your exam. Expired products repurchase at 50% off to restart the service.

Support runs around the clock: free online consultation whenever you need it, remote guidance if you hit installation or usage issues, and patient, first-time responses to content questions by email — your suggestions are genuinely welcomed. On privacy, we solemnly protect your purchase information: transactions are secured by McAfee security services, customer data is never disclosed to third parties, and you'll never receive spam or telemarketing because of us.

Delivery first: your Avaya Aura® Communication Applications Support Certified practice questions are downloadable instantly and emailed within one minute of payment — if 2 hours pass, check spam and contact support. Install on as many computers as you need. If the exam doesn't go your way, the 100% Money Back Guarantee applies: take the corresponding exam within 60 days of purchase, and if you don't pass, submit a scanned enrollment slip and your official Score Report PDF within 2 days after the exam — full refunds are processed within 7 days. Not eligible: attempts made within 3 days of purchase, exams never actually taken, free items, and expired orders; the candidate name must match the payer name. Prefer to keep preparing? Exchange for two free exam products of equal value and retain your update service.

Your Avaya Aura® Communication Applications Support Certified Purchase at ActualTestsIT, in Full

Evaluate the free demo first. When you buy, your 72301X material is downloadable instantly and emailed within one minute of payment — contact support if 2 hours pass — with unlimited installations and remote setup guidance if you need it. McAfee security services protect every transaction, your purchase information is never disclosed, and help is available around the clock.

  • PDF version: printable format, prepared by experts, instant access to download, study anywhere and anytime, 365 days of free updates, free PDF demo available.
  • Desktop Test Engine: installable software simulating the real Avaya Aura® Communication Applications Support Certified exam environment, two practice modes, offline access, supports MS Windows, unlimited installations.
  • Online Test Engine: instant online access from all web browsers, test history and performance review, supports Windows, Mac, Android, and iOS.
  • Update service: 365 days free, driven by continuous expert review and customer feedback; expired products repurchase at a 50% discount from your member zone.
  • 100% Money Back Guarantee: take the corresponding exam within 60 days of purchase, and if you don't pass, submit your enrollment slip and official Score Report within 2 days after the exam for a full refund processed within 7 days — or exchange for two free products of equal value.

Stop wrestling the textbook and start training for the exam: download the free 72301X demo, and let ActualTestsIT's 158 practice questions turn your Avaya Aura® Communication Applications Support Certified preparation into a system that works.

Avaya Aura® Communication Applications Support Certified Sample Questions:

To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)

  • A. licensing status
  • B. installation status
  • C. application
  • D. cluster status
  • E. configured certificates
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve? (Choose two.)

  • A. Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
  • B. Capture potential triggers.
  • C. Develop a hypothesis based on the outcome of the various controlled actions and the system's reactions.
  • D. Develop immediate controlled actions to isolate the problem.
  • E. Evaluate systems and components.
Reveal Solution  Discussion  0

Correct Answer: D,E  🗳️

A customer reports that Remote Worker users cannot see feature buttons on their SIP endpoints.
The Avaya Session Border Controller for Enterprise (ASBCE) was recently damaged and replaced due to a lightning strike. After some troubleshooting, support personnel were able to see misconfigured PPM in the ASBCE.
Which tool can help to diagnose this issue, and which symptoms can be indicative of this issue?

  • A. list trace; PPM requests were going to Avaya Aura Session Manager (SM) instead of the PPM server due to the misconfiguration.
  • B. tracesbc with PPM debugging enabled; PPM requests were going to the Utility Server instead of Avaya Aura Session Manager (SM) due to the misconfiguration.
  • C. traceSM; SIP requests were going to Avaya Aura Session Manager (SM) instead of ASBCE due to the misconfiguration.
  • D. traceHTTP; HTTP requests were going to ASBCE instead of Avaya Aura Communication Manager (CM) due to the misconfiguration.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

A customer reported that the users using Avaya Spaces Calling extension have issues in dialing out.
To check the connectivity of Avaya Aura Web Gateway (AAWG) with the Avaya Aura Session Manager (SM) and Avaya Aura Media Server (AAMS), which log on the AAWG to would you verify.

  • A. asm.log (/var/log/Avaya/CallSignallingAgent/asm.log)
  • B. tomcat_start.log (/opt/Avaya/CallSignallingAgent//logs/tomcat_start.log)
  • C. CSA.log (/opt/ Avaya/CallSignallingAgent//logs/CSA/CSA.log)
  • D. aawg.log (/opt/Avaya/CallSignallingAgent//logs/aawg.log)
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

A customer reported that Remote Workers are unable to use feature buttons. While troubleshooting, you want to monitor Registration, Subscription, and Personal Profile Management messages passing through the Avaya Session Border Controller for Enterprise (ASBCE).
Which statement about the step to capture the required messages is true?

  • A. Use an SSH client, such as PuTTY, to connect to the Primary ASBCE and run the tracesbc command with the SIP and PPM options enabled.
  • B. Use an SSH client, such as PuTTY, to connect to the Primary ASBCE and run the tracesbc command with the REGISTER, SUBSCRIBE and PPM options enabled.
  • C. Use an SSH client, such as PuTTY, to connect to the EMS and run the tracesbc command with the SIP and PPM options enabled.
  • D. Use an SSH client, such as PuTTY, to connect to the Primary ASBCE and run the tracesbc command with the REGISTER and OPTIM options enabled.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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