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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. Which log covers the Central Application Database server installation in Avaya Workforce Engagement?

A) \logs\centralDWH\Summary
B) \logs\centralContact\Summary
C) \logs\centralApp\Summary
D) \logs\CommonDB\Summary

2. The technician is configuring the voice recording solution
What is the first step to properly setting up the voice recording in an Avaya Contact Recorder Advanced (ACRA) environment

A) Create a phone Data Source
B) Create Phones and Extensions
C) Set up recording Environtment
D) Create a Member Group

3. Which two are examples of server role? (Choose two)

A) Recorder Integration Service
B) Framework Integration Service
C) Enterprise Manager
D) Avaya Contact Recorder

4. In Archive, what is the function of a campaign?

A) It defines when and how fast archive activity may occur on a recorder.
B) It defines how to perform a specific archive task against a specific media.
C) It defines the physical repository for archived content.
D) It defines filter rules to determine which recordings to archive.

5. In the archive configuration, which service runs on a Recorder or standalone Central Archive service and performs the actual archive activity?

A) Recorder Archiver Service
B) Archive Database
C) Content Server
D) Archive Web Service

Solutions: