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SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. How can you set up authorizations in the Administration module in SAP Field Service Management?
Choose Two correct answers.

A) Assign permissions to used groups
B) Assign user groups to permissions.
C) Assign users to permission.
D) Assign user groups to users.

2. What does visibility condition do in checklists? Choose Two correct answers.

A) It allows you to define conditions what to show when on the checklist
B) It can hide chapters
C) It can hide checklist-elements

3. What are possibilities of customizing the field service app? Choose Three correct answers.

A) I can develop online reports for the mobile app
B) I can develop new offline menus for the app
C) I can customize fields (visiblity, grouping. sorting, making field mandatory) on different mobile screens (e.g. business partner screen)
D) I can display the company's logo in the !Pad app
E) I can display / undisplay menus and buttons via permission system.

4. Which answers are correct in regards to work shifts? Choose Three correct answers.

A) Only internal employees can have work shifts
B) Work shifts are visible in the workforce management planning board
C) Work shifts are defined at the company level and apply to all technicians Atfi CI.
D) I can define a work shift pattern for a group of people
E) Each technician can have only one work me pattern

5. How would a field service technician update the service assignment status? Choose the correct answer

A) By opening the service assignments
B) By setting the relevant workflow step
C) By navigating to the address on the service assignments
D) By adding a checklist

Solutions: