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Salesforce Plat-Arch-203 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Access Management30%- Community (Partner and Customer)
  • 1. Describe the role of community licenses in identity and access management
  • 2. Given a scenario, recommend the appropriate authentication mechanism for community users
  • 3. Describe the capabilities and limitations of identity verification for external users
  • 4. Given a scenario, determine the appropriate method for provisioning external users (self-registration, just-in-time, etc.)
- Salesforce Identity
  • 1. Given a scenario, recommend the most appropriate Salesforce license type(s) to support the identity requirements
  • 2. Describe the role(s) Identity Connect plays in an Identity Management solution
Topic 2: Identity and Single Sign-On30%- Accepting Third-Party Identity in Salesforce
  • 1. Describe the components of an identity management solution where Salesforce is accepting identity from a third party
  • 2. Given a scenario, recommend the appropriate method of SAML initiation to fulfill the requirements (SP-init, IdP-init)
  • 3. Describe the components of a Delegated Authentication solution
  • 4. Describe the risks of implementing delegated authentication
  • 5. Given a scenario, recommend the appropriate authentication mechanism when Salesforce needs to accept Third-Party Identity (Enterprise Directory, Social, Community, etc.)
- Identity Management Concepts
  • 1. Given a scenario, troubleshoot common points of failure that may be encountered in a single sign-on (SSO) solution (SAML, OAuth, etc.)
  • 2. Describe the building blocks that are part of an identity solution (authentication, authorization, and accountability) and how you enable those building blocks using Salesforce features
  • 3. Describe common authentication patterns and understand the differences between each one
  • 4. Given a scenario, recommend the appropriate method for provisioning users in Salesforce
  • 5. Describe how trust is established between two systems
- Salesforce as an Identity Provider
  • 1. Given a scenario, recommend the Salesforce technologies that should be used to provide identity to the third-party system (Canvas, Connected Apps, App Launcher, etc.)
  • 2. Given a scenario, determine the most appropriate flow type to recommend when implementing an OAuth solution where Salesforce is providing identity to a third party (User-Agent, Web Server, JWT, etc.)
  • 3. Describe the various implementation concepts of OAuth (scopes, secrets, tokens, refresh tokens, token expiration, token revocation, etc.)
  • 4. Describe the role(s) Connected Apps play when Salesforce needs to provide identity to a third-party system
Topic 3: Security and Compliance25%- Security Best Practices
  • 1. Given a scenario, recommend security controls to protect identity and access solutions
  • 2. Describe the security capabilities of the Salesforce Platform related to identity and access management
  • 3. Describe how to audit and monitor identity-related activities
- Access Management Best Practices
  • 1. Given a scenario, identify the risks and mitigation strategies that session security and Two-Factor Authentication enable (High Assurance Sessions, 2FA, etc.)
  • 2. Given a scenario, determine the most appropriate Two-Factor Authentication mechanism for an identity solution
  • 3. Describe the risks that Two-Factor Authentication mechanisms aim to mitigate
Topic 4: Integration15%- Identity Integration Concepts
  • 1. Describe the role of My Domain in identity and access management
  • 2. Describe how to integrate Salesforce with external identity providers and directories
  • 3. Given a scenario, recommend the appropriate integration approach for identity solutions
  • 4. Given a scenario, recommend the appropriate federation strategy

Salesforce Certified Platform Identity and Access Management Architect Sample Questions:

1. Universal Containers is using OpenID Connect to enable a connection from their new mobile app to its production Salesforce org.
What should be done to enable the retrieval of the access token status for the OpenID Connect connection?

A) Enable cross-origin resource sharing (CORS) for the /services/oauth2/token endpoint.
B) Create a custom OAuth scope.
C) A Leverage OpenID Connect Token Introspection.
D) Query using OpenID Connect discovery endpoint.


2. Universal Containers has multiple Salesforce instances where users receive emails from different instances. Users should be logged into the correct Salesforce instance authenticated by their IdP when clicking on an email link to a Salesforce record.
What should be enabled in Salesforce as a prerequisite?

A) External Identity
B) Multi-Factor Authentication
C) My Domain
D) Identity Provider


3. A web service is developed that allows secure access to customer order status on the Salesforce Platform. The service connects to Salesforce through a connected app with the web server flow. The following are the required actions for the authorization flow:
1. User Authenticates and Authorizes Access
2. Request an Access Token
3. Salesforce Grants an Access Token
4. Request an Authorization Code
5. Salesforce Grants Authorization Code
What is the correct sequence for the authorization flow?

A) 2, 1, 3, 4, 5
B) 1, 4, 5, 2, 3
C) 4, 1, 5, 2, 3
D) 4,5,2, 3, 1


4. Universal Containers (UC) uses Global Shipping (GS) as one of their shipping vendors. Regional leads of GS need access to UC's Salesforce instance for reporting damage of goods using Cases. The regional leads also need access to dashboards to keep track of regional shipping KPIs. UC internally uses a third-party cloud analytics tool for capacity planning and UC decided to provide access to this tool to a subset of GS employees. In addition to regional leads, the GS capacity planning team would benefit from access to this tool. To access the analytics tool, UC IT has set up Salesforce as the Identity provider for Internal users and would like to follow the same approach for the GS users as well. What are the most appropriate license types for GS Tregional Leads and the GS Capacity Planners? Choose 2 Answers

A) Customer Community Plus license for GS Regional Leads and External Identity for GS Capacity Planners.
B) Identity Licence for GS Regional Leads and External Identity license for GS capacity Planners.
C) Customer Community Plus license for GS Regional Leads and Customer Community license for GS Capacity Planners.
D) Customer Community license for GS Regional Leads and Identity license for GS Capacity Planners.


5. Universal Containers (UC) has a classified information system that its call center team uses only when they are working on a case with a record type "Classified". They are only allowed to access the system when they own an open "Classified" case, and their access to the system is removed at all other times. They would like to implement SAML SSO eith Salesforce as the Idp, and automatically allow or deny the staff's access to the classified information system based on whether they currently own an open "Classified" case record when they try to access the system using SSO. What is the recommended solution for automatically allowing or denying the access to the classified information system based on the open "classified" case record criteria?

A) Use Custom SAML JIT Provisioning to dynamically query the user's open "Classified" cases when attempting to access the classified information system.
B) Use Salesforce reports to identify users that currently owns open "Classified" cases and should be granted access to the Classified information system.
C) Use Apex trigger on case to dynamically assign permission Sets that Grant access when an user is assigned with an open "Classified" case, and remove it when the case is closed.
D) Use a Common Connected App Handler using Apex to dynamically allow access to the system based on whether the staff owns any open "Classified" Cases.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: C,D
Question # 5
Answer: D

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