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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are hosting a Slack training for your client, Elevated Enterprises, who just completed their grid migration. To prepare for the training session, you created a Slack training channel but did not invite any participants because the first activity in your session will be for them to search for and join the channel. At the start of the session, you realize that some attendees are not able to find and join the channel by searching for the channel name in the search bar, while others are able to search and join the channel with no issue.
What is the most likely reason some users can find and join the training channel while others cannot?

A) The channel is public but in a workspace that not all users belong to.
B) The users have accidentally filtered their search results.
C) The users have not enabled Slack Connect.
D) The channel is private.

2. You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?

A) Documentation
B) Customer story
C) Videos
D) Leadership Ask Me Anything (AMA) Session
E) Live training

3. You have a Slack Connect channel created with your client for your current engagement. Your client is new to Slack and wants to ensure that important information is easily accessible rather than searching within the channel.
What should you advise your client do to accomplish this?

A) Pin important messages and bookmark key documents to the channel.
B) Use @channel with every message to notify the entire team of all messages.
C) Disable threads to ensure all replies are visible.
D) Encourage team members to only post when absolutely necessary to minimize channel noise.

4. In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?

A) It will be converted to a public multi-workspace channel.
B) It will be converted to a private multi-workspace channel.
C) It will be converted to a single workspace channel in the migrating workspace.
D) It will remain as a Slack Connect channel.

5. Your client notices that users are creating workspaces outside of the Enterprise Grid org.
What should you recommend your client do to prevent additional workspaces from being created?

A) Send end-user communication requiring people to only use existing grid workspaces.
B) Enable domain claiming.
C) Create an admin channel for new workspace requests.
D) Automatically deactivate users who try to create new workspaces outside of the grid.

Solutions: