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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

A) System Status Application (SSA)
B) WebLM License Manager
C) Avaya IP Office Manager
D) Avaya Diagnostic Server (ADS)

2. In which application can Debug level be set to Verbose to generate log files for troubleshooting?

A) Voicemail Pro
B) Avaya Equinox Client
C) one-X Portal for IP Office
D) Media Manager

3. Which IP Office 500 V2 base card provides support for both Analogue and Digital telephony, and also provides the capability to add additional trunk interfaces?

A) the VCM Card
B) the Combination card
C) the Base Carrier Card
D) the TCM8 Card

4. A customer has a Windows Voicemail Pro server and wants incoming calls to be directed to a specific user if the caller's phone number is listed in their records.
Which voicemail action type must be configured to achieve this?

A) Configuration Action
B) Database Action
C) Miscellaneous Action
D) Conditional Action

5. Which Avaya IP Office™ 500V2 base module supports both Analogue and Digital telephony?

A) Combination Module
B) VCM Module
C) Base Carrier Module
D) TCM8 Module

Solutions: