Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Avaya 7004-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Architecture & Overview | 20% | - CS1000 platform components - Avaya Aura integration - Hardware and software versions |
| Topic 2: Security & System Integrity | 10% | - Security best practices - Access control and user rights |
| Topic 3: Configuration & Feature Management | 25% | - User and station administration - Dial plan and routing configuration - Feature activation and management |
| Topic 4: System Maintenance & Operations | 25% | - System monitoring and performance management - Software upgrades and patching - Backup and recovery procedures |
| Topic 5: Troubleshooting & Diagnostics | 20% | - Call processing issues - Fault isolation methodology - Network and signaling problems |
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
Click the Exhibit button.
A customer requires that two of its employees be able to place toll calls to Australia, while all other employees are restricted to local dialing only. The customer's Communication Server 1000 is programmed with all required NCOS, FRL and Route List Index (RLI).
What is the most restrictive NCOS to assign to the two employees required to make toll call Australia given the tables, assuming that the call must complete over RLI 2 and the user must be able to use any RLI 2 entry to reach Australia?
- A. NCOS 2
- B. NCOS 4
- C. NCOS 5
- D. NCOS 1
- E. NCOS 3
Correct Answer: C 🗳️
Due to Directory Number conflicts in the Communication Server 1000 network, the
customer wants to route calls by Home Location Codes (HLOC) and Location Codes (LOCs).
Consider the following Home Location Codes.
HLOC for system A = 329
HLOC for system B = 429
What LOC should be provisioned for system A?
- A. LOC for System A = 329
- B. LOC for System A = 3
- C. LOC for System A = 49
- D. LOC for System A = 429
Correct Answer: D 🗳️
The Satellite Link Control feature ensures that the configuration of a call does not include more than one communications satellite trunk. Tandem trunk calls, when connected through more than one communication satellite trunk, are subject to transmission distortion due to propagation.
Which parameters are required to be equipped or configured for Satellite Link Control in the Communication Server 1000?
- A. Route must be configured with STD or ETN signaling.
Route must be designated as a satellite route. - B. Network Transfer (NXFR) package must be equipped.
Route must be configured with ESN2 or ESN3 signaling
Route must be designated as a satellite route. - C. Network Signaling (NSIG) package must be equipped.
Route must be configured with ESN3 or ESN5 signaling.
Route must be programmed with a Traveling Class of Service (TCOS) - D. Network Signaling (NSIG) package must be equipped.
Route must be configured with ESN3 signaling.
Route must be designated as a satellite route.
Correct Answer: D 🗳️
Which functionality do TIE trunks provide?
- A. allows an outside caller to dial a station on a PBX directory
- B. provide incoming or outgoing service only, and not a combination of incoming/outgoing connections
- C. connects a telephone companies' central office and the PBX of a customer
- D. connects two different PBXs, whether In the same budding or farther away
Correct Answer: D 🗳️
Click the Exhibit button.
A customer wants to allow a station user to save an incoming number (Off-Net, Local Number) to their Personal Directory and afterwards use it to place an outgoing call without having to perform an manual manipulation to the number.
Consider the customer dialing plan shown in the exhibit.
Communication Server 1000 is configured for DAPC = YES in the Route Data Block.
With reference to the DAPC Table options in the exhibit, which Dial Access Prefix on CLID (DAPC) table should be used?
- A. Table 1
- B. Table 4
- C. Table 2
- D. Table 3
Correct Answer: D 🗳️
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