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  • Total Questions: 96
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Avaya 72201X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura® Core Components Support Certified Exam
Exam Number:72201X
Available Languages:English
Exam Duration:90 minutes
Exam Price:$125 USD
Certificate Validity Period:2 years
Related Certifications:Avaya Certified Support Specialist (ACSS) – Avaya Aura Core Components
Real Exam Qty:70
Exam Format:Scenario-Based Questions, Multiple Answer Multiple Choice, Single Answer Multiple Choice
Passing Score:70%
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored exam or authorized Avaya/Pearson VUE testing center.
Pre Condition:Recommended completion of Integrating Avaya Aura® Core Components training or equivalent experience. Basic knowledge of SIP, VoIP, and Avaya Aura solutions is recommended.
Official Syllabus URL:https://www.avaya-learning.com

Avaya 72201X Exam Syllabus Topics:

SectionWeightObjectives
Avaya Aura Core Architecture20%-25%- Core Components Overview
  • 1. System Manager
  • 2. Session Manager
  • 3. Media Server
  • 4. Device Services
  • 5. Communication Manager
Voice Networking Fundamentals10%-15%- Protocols and Standards
  • 1. SIP Fundamentals
  • 2. Media and Signaling Flows
  • 3. Network Components
  • 4. VoIP Concepts
Call Flow Analysis15%-20%- Call Processing
  • 1. Session Routing
  • 2. SIP Call Flows
  • 3. Endpoint Registration
  • 4. Media Path Troubleshooting
Troubleshooting Avaya Aura Core Components25%-30%- Support Operations
  • 1. Fault Isolation Techniques
  • 2. Issue Escalation Procedures
  • 3. Service Restoration
  • 4. Root Cause Analysis
System Monitoring and Diagnostic Tools20%-25%- Troubleshooting Utilities
  • 1. Network Trace Tools
  • 2. Performance Monitoring
  • 3. System Status Verification
  • 4. Log Collection and Analysis
Maintenance and Support Best Practices5%-10%- Operational Tasks
  • 1. Backup and Recovery Concepts
  • 2. System Health Checks
  • 3. Software Update Verification
  • 4. Support Documentation

72201X Exam FAQ: Efficient Preparation, Answered

The 72201X exam is the official examination for the Avaya Aura® Core Components Support Certified certification from Avaya. In an industry that keeps attracting new talent, the credential is a straightforward way to prove how capable and efficient you are — it shows employers that your skills have been measured against a recognized standard, not just claimed.

The official outline organizes the 72201X exam into weighted domains, including:

  • Avaya Aura Core Architecture (20%-25%)
  • Maintenance and Support Best Practices (5%-10%)
  • Voice Networking Fundamentals (10%-15%)

The Avaya Aura® Core Components Support Certified question bank at ActualTestsIT is concise and refined around these same objectives — key points and current question types, with nothing redundant diluting your review.

The 72201X exam presents 70 questions within 90 minutes minutes. Efficient preparation matters here: practicing concise, exam-aligned questions under time pressure builds the pace this format demands.

Recommended completion of Integrating Avaya Aura® Core Components training or equivalent experience. Basic knowledge of SIP, VoIP, and Avaya Aura solutions is recommended.

To save time is to lengthen life — and our delivery lives by that. Upon successful payment, our system automatically sends the 72201X exam product to your email address, typically within about a minute, and the confirmation page offers instant download as well. If the email is missing, check your spam folder; after 2 hours without it, contact support. Your purchase also includes 365 days of free updates, with new versions emailed automatically whenever they are released.

The passing score is 70% and the exam fee is $125 USD. Both are worth knowing early: the fee makes thorough preparation the economical choice, and the score gives your timed practice sessions a concrete target.

Yes, and that is its special advantage. The online APP version of the Avaya Aura® Core Components Support Certified materials works on any electronic device — mobile phone, computer, tablet. Open it once in an online environment for the first time, and afterwards you can keep practicing the 72201X exam questions even without a connection. Anywhere, anytime: the commute, the airport, the quiet corner with no signal. Your preparation schedule finally belongs to you.

Avaya Aura® Core Components Support Certified Sample Questions:

Which three statements describe steps for searching for an Avaya Aura System Manager (SMGR) log containing the phrase 'down'? (Choose three.)

  • A. Navigate to Home / Services / Events / Logs / Log Settings, then click on 'text search' and then type
    'down' into the text search box, then click on Apply.
  • B. Export the entire log file to your local PC, and then locally search with an application.
  • C. Use the Linux command grep -iR "down" /var/log/avaya
  • D. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
    'down' into the Message box, then click on Apply.
  • E. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
    '-m down' into the Message box, then click on Apply.
  • F. Navigate to Home / Services / Events / Logs / Log Harvester, then click on Harvest logs, then type
    'down' into the text contains box, then click on Apply.
Reveal Solution  Discussion  0

Correct Answer: B,C,D  🗳️

When submitting a package of information to Avaya Support for a case, which file format is used for a trace taken using Wireshark?

  • A. gif
  • B. zip
  • C. wshark
  • D. pcapng
  • E. None of the above
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Avaya support is monitoring a telephone system that is going down several times per day. They discovered a software error that keeps triggering an auto restart.
Which command can be used to determine the root cause?

  • A. display restart all
  • B. display initcauses
  • C. display reset 4 all
  • D. display interchangestatus
  • E. display server-status all
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

In the context of the 8D Troubleshooting Methodology, what Discipline is associated with the decision to temporarily use TCP in place of TLS?

  • A. Discipline 2 - Describe the Problem
  • B. Discipline 1 - Establish the Team
  • C. Discipline 4 - Determine Root Cause
  • D. Discipline 3 - Develop Interim Containment Actions
  • E. Discipline 5 - Choose and Verify Corrective Actions
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Using the Avaya Aura Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?

  • A. smconfig
  • B. traceSM
  • C. smstatus
  • D. statSM
  • E. statapp
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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