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Apple 9L0-005 Exam Syllabus Topics:

Apple Desktop Service Certification Sample Questions:

1. ESD causes damage to circuits by ________.

A) increasing the circuit's clock speed
B) slowing the circuit down
C) blasting a hole in the circuit
D) cooling the circuit too quickly

2. The fans inside a customer's Power Mac G5 seem to constantly run at full speed after a repair involving logic board replacement. What should be done FIRST to correct this problem?

A) Run Apple Service Diagnostic.
B) Replace the processor(s).
C) Replace the fans inside the Power Mac G5.
D) Replace the Power Mac G5 logic board again.

3. The basis for the component isolation troubleshooting technique is an understanding of _______ and _______ within computers. SELECT TWO

A) signal flow
B) fan air flow
C) coolant flow
D) network flow
E) power flow

4. A MacBook Pro is started up into Target Disk Mode and connected to an eMac running Mac OS X v10.3.9 with a known-good FireWire cable. The eMac displays an error message which reads "You have inserted a disk containing no volumes that Mac OS X can read". Which of the following is most likely the cause of this issue?

A) Mac OS X 10.3.9 or eariler cannot mount volumes from an Intel-based Mac in Target Disk Mode.
B) There is a problem with the MacBook Pro's internal hard disk.
C) The FireWire driver on the eMac needs to be updated.
D) eMacs cannot mount volumes in Target Disk Mode.

5. Examine the exhibit. Notice the lack of IP address information for built-in Ethernet. What is the most likely cause of this condition?

A) No DHCP server available.
B) Incorrect DNS entry.
C) No active Ethernet link.
D) AppleTalk is active.

Solutions: