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Understanding functional and technical aspects of Illustrating the Context of Use
The following will be discussed in BCS-UX01 exam dumps:
- Explain the rationale for focussing on user needs
- Understand Hick's Law and how it relates to the number of choices in a user interface
- Interpret key user needs
- State the elements of a user story
- Explain that including too many choices in a user interface increases the cognitive load on users
- Demonstrate how to create personas from user research data
- Write descriptions of users that can be used for design
- Illustrate the specific users of the system
- Understand how to identify users' key tasks and illustrate how they relate to user stories in a methodology like SCRUM
How to Prepare for BCS-UX01 Foundation Certificate in User Experience Exam
Preparation Guide for BCS-UX01 Foundation Certificate in User Experience Exam
Introduction
ISTQB Foundation Certificate in User Experience Exam will allow you to successfully demonstrate your user experience skills and is for anyone involved in the design and evaluation of user interfaces (interface designers, usability engineers, requirement engineers, product managers). The candidates will have an understanding of the principles of, and practicalnexperience of using, industry best practice involved in operating, monitoring, reporting, implementing, planning and improving User Experience, leading to a Foundation qualification in User Experience (UX).
UX (user experience) designers measure and optimise applications (usually web based) to improve ease of use (usability), and create the best user experience by exploring many different approaches to solve end-users' problems. However, UI designers focus more on designing the presentation and interactivity of a product. All of these points are covered in BCS-UX01 exam dumps. ActualTestsIT is also offering updated BCS-UX01 practice exams and BCS-UX01 practice exams forpreparation of this exam.
Understanding functional and technical aspects of User Research
The following will be discussed in BCS-UX01 exam dumps:
- State the components of the context of use
- Recognise that requirements gathering and conceptual design should be truly inclusive
- Articulate the steps in a suitable user research technique, such as contextual inquiry, ethnography or a site visit
- Identify the potential users of the system
- Plan site visits to end users to understand the context of use
- Recall how user journey maps are constructed from affinity diagrams
- Define affinity programming
- Explain the notion of affinity diagramming as a way to analyse the qualitative data from field visits
- Demonstrate the difference between opinion-based and behaviour based research methods
- State the key principles of contextual inquiry
- List discount usability research techniques that can be used to understand the context of use, such as diary studies
- Recognise good and poor questions to ask in user interviews
- State the difference between observation and interpretation
- Discuss the strengths and weaknesses of opinion-based methods, like surveys and focus groups, and behaviour-based methods, like contextual inquiry
- Describe the kinds of data that should be collected during a site visit and report on appropriate data collection methods, such as AEIOU (activities, environments, interactions, objects and users) and Empathy Map
- Interpret the data from a site visit in ways that can be used to develop a shared knowledge of the context of use
- Choose the appropriate research method to understand the context of use.
- Describe the kinds of data that should be collected during a site visit to users
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BCS UX01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Measuring Usability | 10% | - Benchmarking usability performance - Usability metrics and KPIs - Usability definition: effectiveness, efficiency, satisfaction |
| Topic 2: Usability Evaluation | 10% | - Analysing results and reporting findings - Planning and conducting usability tests - Heuristic evaluation and inspection methods |
| Topic 3: Illustrating the Context of Use | 10% | - User journey mapping - User goals, tasks and scenarios - Personas and user profiles |
| Topic 4: Visual Design | 10% | - Visual hierarchy, layout and typography - Visual communication principles - Colour theory and contrast |
| Topic 5: Interaction Design | 13% | - Design consistency and standards - User interface components and controls - Error handling and feedback mechanisms |
| Topic 6: User Research | 15% | - Contextual inquiry and interviews - Identifying user groups and characteristics - Qualitative and quantitative research methods |
| Topic 7: Guiding Principles | 10% | - ISO 9241 standards - User-centred design approach - Accessibility and inclusive design |
| Topic 8: User Interface Prototyping | 10% | - Prototyping types: low-fidelity vs high-fidelity - Iterative design cycles - Wireframing and prototyping tools |
| Topic 9: Information Architecture | 12% | - Navigation and labelling systems - Card sorting and sitemaps - Structuring and organising content |
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