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Cisco 810-403 Exam Certification Details:

Exam Code810-403 OUTCOMES
Exam RegistrationPEARSON VUE
Sample QuestionsCisco 810-403 Sample Questions
Duration90 minutes
Exam Price$150 USD
Number of Questions60-70
Recommended TrainingSelling Business Outcomes (OUTCOMES)
Passing ScoreVariable (750-850 / 1000 Approx.)
Exam NameSelling Business Outcomes

Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/outcomes.html

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Cisco 810-403 Exam Topics:

SectionWeightObjectives
Customer Business Context, Challenges, and Opportunities25%1 Analyze stakeholder expectations and their approach for technology purchases and adoption

2 Apply the stakeholder power/influence grid to identify and manage stakeholders

3 Identify business outcomes that are based on the customer business context and business requirements

4 Describe how business outcome-based sales impacts the customer value proposition

5 Apply the business model canvas to define the customer environment, business model, and motivators for change

6 Interpret the financial impact on business value, opportunities, and challenges in business outcome-based selling

7 Describe the four types of requirements for the customer's business
Outcome-Based Opportunity for Customer Impact25%1 Identify customer priorities for required business outcomes

2 Identify required consumption models

3 Describe Cisco solutions and services that will enable business outcomes for the customer

4 Identify business outcome-based opportunities from licensing models

5 Define customer decision criteria and key performance indicators to measure business outcomes

6 Interpret benefits and costs from a business outcome-based sales approach
Business Outcomes Sales Approach13%1 Identify concepts and elements of business outcome-based sales approach

2 Explain the value of business outcome-based sales

3 Identify new skills for business outcome-based sales

4 Explain the difference between product and business outcome-based sales

5 Describe the three types of outcomes
Customer Business Environment20%1 Identify key customer stakeholders

2 Identify business outcome-based opportunities across industry verticals

3 Describe the business impact from emerging products and services

4 Describe the link between Cisco solutions and services to business outcomes

5 Describe the importance of Key Performance Indicators (KPIs)

6 Describe the importance of Critical Success Factors (CFSs)
Manage and Communicate with Stakeholders17%1 Describe the process for communicating with stakeholders

2 Describe the Cisco sales enablement resources to enhance the business outcome-based experience for the stakeholders

3 Determine a business outcome-based sales plan that is aligned with stakeholders need

4 Apply the Seven Elements Framework for communicating and negotiating with stakeholders

5 Articulate the business value of the proposed solution to stakeholders

6 Describe the components of the process to gain stakeholder support

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