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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. An organization wishes to move toward a full ITaaS implementation. They have a good understanding of Service Oriented Architecture (SOA), but have not established the needed education, teamwork, and discipline to take them to full ITaaS implementation.
As their ITaaS consultant, you need to take them to the next level in the service orientation maturity model. What is the next level?

A) Service Neutral
B) Service Aligned
C) Service Aware
D) Service Capable

2. A large health insurance company has a mature ITaaS implementation. They have developed a SaaS claims filing application for use in their internal telephone claims center.
Last month, a decision to sell policies through independent insurance agents was approved by the Board of Directors. As a result, claims data must be made available in the offices of the independent insurance agents.
Which body has the responsibility of defining data access to the independent insurance agents?

A) Board of Directors
B) Services Governance Committee
C) Architecture Committee
D) IT Strategy Committee

3. A hosting organization operates from two data centers and typically hosts very large customers. The delivery and support of the IT Infrastructure is not service driven. The IT technical delivery functions operate in silos. Customers suffer a significant lead time to establish new operational environments. In addition, changes to applications that impact the infrastructure have a long lead time.
One of the customers has requested a service-driven approach for a new business application and its associated infrastructure. The hosting organization has agreed to build a PaaS offering.
Which operational tool and process transformation approach is most suitable for the hosting company?

A) Deploy additional cloud tools alongside existing tooling. Train the IT operations teams to use the new tools. Start to transform operations once the cloud is up and running.
B) Use the existing mature tools and processes that are used for all customers. Manage cloud capacity using the existing process to order storage, network and compute.
C) Design a new service-driven set of tools and processes. Train the IT operations teams to use the new tools. Manage cloud capacity using the existing process to order storage, network and compute.
D) Design a new service-driven set of tools and processes. Train some of the IT operations teams to use the new tools. In advance of service demand, procure appropriate storage, network and compute capability for the cloud.

4. Which describes the process for instantiating an IaaS offering?

A) The consumer, via a web based catalog, deploys a template that communicates with the hypervisor layer. This triggers a creation of service, allocating CPU, RAM, networking and storage.
B) The consumer, via a web based catalog, selects an orchestration engine that communicates with the hypervisor layer. This triggers a creation of service, allocating CPU, RAM, networking and storage.
C) The consumer, via a web based catalog, selects a service which utilizes an orchestration engine that communicates with the hypervisor layer. This triggers a creation of service through the allocation of resources.
D) The consumer interacts with an orchestration engine that communicates directly with the hypervisor layer. This triggers a creation of service, allocating resources.

5. A public cloud service provider wants to improve their IT capabilities in the following areas:
1 - Storage performance trending
2 - More comprehensive element management
3 - Holistic visibility across their storage services
4 - Security and Audit Log Management
5 - Reduce troubleshooting time
Which three areas is ProSphere best suited to address?

A) 1, 2, and 3
B) 2, 3, and 4
C) 3, 4, and 5
D) 1, 3, and 5

Solutions: