Exam Name: WGU Operations Management (C215, VDC2)
Certification Provider: WGU
Corresponding Certification: Courses and Certificates
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- Total Questions: 72
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WGU Operations-Management Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
|---|---|
| Exam Name: | Operations Management |
| Exam Number: | C215 / VDC2 |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Select All That Apply |
| Related Certifications: | Master of Business Administration (MBA) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored Objective Assessment (OA) through WGU's testing system |
| Pre Condition: | Enrollment in WGU MBA program; some sources recommend completion of earlier MBA courses first. |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees/mba-masters-business-administration.html |
WGU Operations-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Competency 6: Production Planning and Scheduling | - Aggregate planning - Theory of Constraints (TOC) - Material Requirements Planning (MRP) - Just-in-Time (JIT) and Kanban systems - Master Production Schedule (MPS) |
| Competency 5: Capacity Planning and Facility Layout | - Capacity planning strategies - Location analysis and decisions - Facility layout types (process, product, cellular, fixed-position) |
| Competency 4: Supply Chain Management | - Sourcing and procurement - Logistics and distribution - Inventory management - Supply chain design and strategy |
| Competency 7: Forecasting | - Qualitative forecasting methods - Forecast accuracy measures - Quantitative forecasting methods (moving averages, exponential smoothing) |
| Competency 1: Operations Management Fundamentals | - History and evolution of operations management - Product and service design - Operations strategy and competitive priorities |
| Competency 3: Process Improvement and Problem Solving | - Lean operations and waste elimination - Statistical Process Control (SPC) - Plan-Do-Study-Act (PDSA) cycle - Cause-and-effect diagrams (fishbone diagrams) - Six Sigma methodology |
| Competency 2: Quality Management | - Malcolm Baldrige National Quality Award criteria - Quality management philosophies (Deming, Juran, Crosby) - Total Quality Management (TQM) - Cost of quality (prevention, appraisal, internal/external failure) |
WGU Operations-Management Exam FAQ: Clear Answers, No Fluff
WGU Operations Management (C215, VDC2) is an official Western Governors University (WGU) exam, catalogued under the code Operations-Management. Passing it awards the Courses and Certificates certification at the Graduate (MBA Level) level. It also links to Master of Business Administration (MBA), which broadens its career value. Qualifying exams exist to prove ability in a measurable way, and this one proves yours against the vendor's own standard.
Enrollment in WGU MBA program; some sources recommend completion of earlier MBA courses first.
Since vendor requirements are revised periodically, confirm the current conditions before registering on the official exam page.
Yes. ActualTestsIT provides a free PDF demo of the WGU Operations Management (C215, VDC2) material, so the product can earn your trust before it earns your money. After purchase, updates are free for 365 days, and once your product expires you can extend the update service at a 50% discount.
Your purchase carries a 100% money-back guarantee with defined conditions. Take the WGU Operations Management (C215, VDC2) exam within 60 days of purchase; if you fail, you can claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are not eligible, and neither are downloaded-but-unused products, free materials, or expired orders; the candidate name must match the payer name. File with a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. If you prefer, exchange instead: two other exam products of equal value, free, with the update service on your original purchase retained.
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The WGU Operations Management (C215, VDC2) exam is divided into 7 domains. The most prominent are Competency 1: Operations Management Fundamentals, Competency 7: Forecasting, and Competency 5: Capacity Planning and Facility Layout. The complete outline is above on this page; candidates who know the map waste far less time getting to the destination.
WGU Operations Management (C215, VDC2) Sample Questions:
A manufacturing company decides to open a new distribution center location in order to minimize distribution costs to warehouses or stores.
What tool should the manufacturing company use to determine where the new distribution center should be located?
- A. By using the load-distance model
- B. By using the transportation method
- C. By using the break-even analysis
- D. By using the center-of-gravity approach
Correct Answer: D 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
A company is experiencing an unusual amount of deliveries that are either late or an incorrect quantity.
Which type of system is used to identify and manage this type of problem?
- A. MRP (material requirements planning)
- B. CRP (capacity requirements planning)
- C. FMS (flexible manufacturing system)
- D. ERP (enterprise resource planning)
Correct Answer: A 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
Why is capacity requirements planning (CRP) important?
- A. It enables an assessment of employee production efficiency.
- B. It coordinates availability of materials for production processes.
- C. It creates a transparent view of lead time and overtime usage in work centers.
- D. It provides the ability to compare available production capabilities to the planned workload.
Correct Answer: D 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
Which formula would compute process velocity?
- A. Output / input
- B. Time a resource is used / time a resource is available
- C. Throughput time / value-added time
- D. Actual output / standard output
Correct Answer: C 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
What are two common drawbacks of implementing an enterprise resource planning (ERP) solution?
Choose 2 answers
- A. It must always be customized and too much customization may slow down projects.
- B. The cost savings and/or payback is impossible to measure in terms of bottom line.
- C. It takes a long time to implement and to see any benefits.
- D. It requires extensive, often complex, training.
Correct Answer: C,D 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
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