Exam Name: Genesys Cloud CX: Developer Certification
Certification Provider: Genesys
Corresponding Certification: Genesys Cloud CX
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Instant Download Genesys : GCX-GCD Exam Dumps
Updated: Oct 30, 2026
No. of Questions: 78 Questions & Answers
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- Total Questions: 78
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Genesys GCX-GCD Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud CX: Developer Certification Exam |
| Exam Number: | GCX-GCD |
| Exam Duration: | 120 minutes |
| Exam Format: | True/False, Multiple Select, Multiple Choice |
| Available Languages: | English |
| Related Certifications: | Genesys Cloud CX: Architect Certification Genesys Cloud CX: Administrator Certification |
| Exam Price: | $580 USD |
| Passing Score: | 65% |
| Real Exam Qty: | 55 |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Genesys Cloud CX Developer Learning Path Genesys Cloud API Fundamentals Course |
| Exam Registration: | Register via Kryterion Webassessor |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Basic knowledge of Genesys Cloud CX platform, familiarity with REST APIs, JSON, and software development concepts; no mandatory prerequisite exams |
| Official Syllabus URL: | https://www.genesys.com/en-us/training-certification/certification/cloud-cx-developer |
Genesys GCX-GCD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Platform Implementation & Collaboration | 25% | - Recording management, storage and retrieval options - Feature deployment, environment setup and integration basics - Collaborate, Communicate and configuration settings |
| Topic 2: Genesys Cloud CX Platform & Administration | 25% | - Architect, scripting, QM, WFM and outbound dialing basics - Platform architecture, organizations, regions and data models - Roles, permissions, divisions and access control - ACD, routing, supervisor tools and user management |
| Topic 3: Genesys Cloud CX APIs & Development | 50% | - Conversations, users, notifications, chat and media APIs - Authentication, OAuth, authorization and resource access - SDK usage, custom integration and application development - API design, usage best practices, limits and optimization - Analytics, reporting, data retrieval and web services |
GCX-GCD Exam Questions Answered: Details and Services
Written terms, promptly honored. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims receive a full refund within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. Prefer to keep studying? We will exchange your product for two others of equal value at no cost.
Genesys recommends these official training options:
Match the course to your experience level, then reinforce it with steady question practice.
Currently, the GCX-GCD exam requires a passing score of 65% and carries a registration fee of $580 USD. Genesys can revise either figure, so confirm both on the official site before you schedule.
Because every step is built to save time. The GCX-GCD bank is carefully made — expert-verified answers across the Genesys Cloud CX: Developer Certification objectives, organized for efficient study rather than endless reading. Delivery is instant upon payment, updates are free for 365 days and arrive by email automatically, and our customer service team is online 24 hours to give fast, precise replies whenever a question about the materials comes up. Efficiency is the design goal, from first click to exam day.
The Genesys Cloud CX: Developer Certification blueprint is structured around these main domains:
- Genesys Cloud CX Platform & Administration (25%)
- Platform Implementation & Collaboration (25%)
- Genesys Cloud CX APIs & Development (50%)
Per the latest exam information, the GCX-GCD exam includes 55 questions and allows 120 minutes minutes. Rehearsing under the same limit at home removes one more unknown from exam day.
Upon successful payment, our system automatically emails the product to your mailbox — typically within about a minute — with an instant download link on screen, so you can start studying right away. If nothing arrives within two hours, check your spam folder and contact our 24-hour support team. Installations are unlimited, and your purchase includes 365 days of free updates delivered by email, plus a 50% renewal discount afterward.
Genesys lists these prerequisites for the Genesys Cloud CX: Developer Certification: Basic knowledge of Genesys Cloud CX platform, familiarity with REST APIs, JSON, and software development concepts; no mandatory prerequisite exams.
Confirm the current requirements on the official certification page before registering.
Registration goes through the official channels below:
Choose a test center or online session that fits your schedule, and book ahead for the best availability.
Genesys Cloud CX: Developer Certification Sample Questions:
How do you represent your organization when you contact the Genesys Cloud CX support team?
- A. Company Name
- B. Organization ID
- C. Agent Name
- D. ID
Correct Answer: B 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
Your contact center wants to track the outcome of calls and chats.
What can be configured within Genesys Cloud CX to provide this functionality?
- A. Account Codes
- B. Wrap-up Codes
- C. Resolution Codes
- D. Status
Correct Answer: B 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
While creating a query to fetch conversation data, and interval of up to _____ days can be applied for a query with no filter.
- A. 10
- B. 30
- C. 32
- D. 7
Correct Answer: D 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
As the Genesys Cloud CX product grows, additions are made to the API to support new features in the form of new resources, new HTTP methods for existing resources, and so on.
When breaking changes are necessary, they are deferred to the next major revision of the API, whenever possible.
- A. False
- B. True
Correct Answer: B 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
A number plan determines how many and which digits are necessary for call routing.\
- A. False
- B. True
Correct Answer: B 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
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