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IBM 00M-245 Exam Syllabus Topics:

IBM Tivoli Automation Sales Mastery Test v4 Sample Questions:

1. From the IDC study at 2009, what are the benefits of implementing a consolidated operations solution in the organization?

A) Reduce Expenses by 70%
B) Both B & D
C) Improve customer satisfaction by 20%
D) Speed up the service delivery by 37%
E) Reduce labor cost by 60%

2. Which question below would open a discussion to position Netcool Impact?

A) Is the organization able to correlate and centralize events according the business priority?
B) Is the situation when a company is integrating different management systems, and it is required to leverage existing resources across the integration?
C) All of the above.
D) Is a priority to reduce Mean Time to Repair and it is required the use of workflows to streamline the process?
E) Is the IT staff positioned to reach resources like people involved or configurations to resolve a problem?

3. What are two key benefits that a consolidated operations solution provides?

A) Reduce cost and improve service.
B) Improve visibility and control.
C) Reduce the mean time to repair and improve control.
D) All of the above.

Solutions: