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  • Total Questions: 290
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Microsoft MS-721 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Collaboration Communications Systems Engineer
Exam Number:MS-721
Exam Price:$140 USD
Available Languages:Spanish, French, German, Portuguese (Brazil), Japanese, English, Chinese (Simplified)
Passing Score:700
Exam Format:Case studies, Multiple choice, Interactive items, Multiple select
Certificate Validity Period:1 year
Exam Duration:100 minutes
Real Exam Qty:40-60
Recommended Training:Microsoft Learn: MS-721 Learning Paths
Exam Registration:Microsoft Certification Exam Registration
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or onsite testing center
Pre Condition:No mandatory prerequisites; recommended experience with Microsoft Teams, networking, telephony, and audio/visual technologies
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ms-721

Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and design collaboration communications systems20-25%- Plan and design Teams Rooms and devices
  • 1. Plan management and monitoring solutions
  • 2. Plan room systems and peripherals
  • 3. Plan device deployment and management
- Plan and design Teams Phone
  • 1. Plan Teams Phone connectivity and numbering
  • 2. Plan licensing requirements
  • 3. Plan emergency calling and routing
  • 4. Plan call routing and policies
- Plan and design Teams meetings
  • 1. Recommend use cases for Teams Premium and Microsoft 365 Copilot
  • 2. Plan requirements for meetings, webinars, and town halls
  • 3. Plan meeting policies and settings
  • 4. Plan audio conferencing
Topic 2: Configure and manage Teams meetings, webinars, and town halls15-20%- Implement Teams Premium features
  • 1. Manage custom branding and templates
  • 2. Configure advanced meeting capabilities
- Configure meeting policies and settings
  • 1. Manage meeting experiences and features
  • 2. Configure audio and video settings
  • 3. Manage meeting apps, polls, and breakout rooms
- Configure webinars and town halls
  • 1. Manage event production and attendee experience
  • 2. Set up event types and registration
Topic 3: Configure and manage Teams Phone30-35%- Configure call routing and policies
  • 1. Configure voice routing policies
  • 2. Manage call queues and auto attendants
- Manage emergency calling and compliance
  • 1. Manage call recording and compliance
  • 2. Configure emergency locations and routing
- Configure phone numbers and connectivity
  • 1. Assign and manage numbers
  • 2. Configure Direct Routing and Operator Connect
Topic 4: Configure and manage Teams Rooms and devices20-25%- Monitor and maintain device health
  • 1. Use monitoring and management tools
  • 2. Troubleshoot device and connectivity issues
- Deploy and manage Teams Rooms
  • 1. Configure room systems and consoles
  • 2. Manage settings and updates
- Manage endpoints and peripherals
  • 1. Configure IP phones, headsets, and cameras
  • 2. Manage device profiles and policies

MS-721 Exam FAQ — Concise and Clear

No mandatory prerequisites; recommended experience with Microsoft Teams, networking, telephony, and audio/visual technologies Eligibility rules change over time, so verify the current requirements on the official page (official MS-721 exam page) before registering.

The Microsoft Collaboration Communications Systems Engineer is Microsoft's certification exam for Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate, at the Associate level. Start simply: free demo first, full set when convinced.

Yes:

After any course, reinforce it with the 290 practice questions for the Microsoft Collaboration Communications Systems Engineer — every answer expert-verified.

100 minutes for 40-60 questions. The ActualTestsIT engine simulates real examination conditions, so the pacing feels familiar before exam day.

Yes — download our demo freely as your reference; you may be impressed by the conciseness and clearness of the Microsoft Collaboration Communications Systems Engineer exam VCE. Purchases include 365 days of free updates by email; renew afterward at 50% off.

The Microsoft Collaboration Communications Systems Engineer blueprint spans 4 domains — including Configure and manage Teams Rooms and devices (20-25%), Plan and design collaboration communications systems (20-25%), Configure and manage Teams meetings, webinars, and town halls (15-20%). Our material keeps close to this syllabus; the complete outline above lists every subtopic.

Checkout is brief: add your chosen Microsoft Collaboration Communications Systems Engineer version to cart, check your email address, apply a discount code if you have one, pay by credit card — the system emails the product automatically within about a minute, with 24/7 help if nothing arrives within 2 hours. All operations are safe and secure. If you fail the corresponding MS-721 exam within 60 days of purchase, we refund in full: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.

Through the vendor's official registration channels:

The Microsoft Collaboration Communications Systems Engineer is delivered Online proctored or onsite testing center — pick the arrangement that suits you when booking.

$140 USD per attempt, 700 to pass. Retakes cost the full fee — prepare day to day with the 290 practice questions for the MS-721 exam at ActualTestsIT and review your wrong items thoroughly.

Microsoft Collaboration Communications Systems Engineer Sample Questions:

You are deploying a Microsoft Teams Rooms on Windows device. You need to enable Intelligent Speaker for the device. What should you do?

  • A. From Meeting policies, enable Transcription.
  • B. From Meeting policies, enable Meeting recording.
  • C. From Calling policies, enable Transcription
  • D. From Calling policies, enable Cloud recording for calling.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
Users report that they receive spam phone calls from the following phone numbers:
* +15551113000
* +15551213000
* +15551123000
* +1 5551223000
You need to configure a policy to prevent calls from the numbers.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

You have a Microsoft Teams deployment that contains a user named User1.
You need to ensure that User1 can schedule webinars. The solution must meet the following requirements:
* Ensure that only User1 can schedule public webinars.
* Ensure that anonymous users can join the webinars.
* Support the use of inhouse RTMP encoders.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a team and a channel.
Does this meet the goal?

  • A. No
  • B. Yes
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).

Normalization rules are configured as shown in the following exhibit.

Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Box 1: +61270105000
Note:
Teams traverses the list of normalization rules from the top down and uses the first rule that matches the dialed number. If you set up a dial plan so that a dialed number can match more than one normalization rule, make sure the more restrictive rules are sorted above the less restrictive ones.
Box 2: AU-Premium
Reference:
https://learn.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans

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