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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. A customer has deployed Oracle Fusion management and wants to use Assessment templates to follow up on qualified leads.
Identify the three true statements about Assessments templates.

A) A question group is a logical grouping of questions.
B) Assessment templates with Retired status are available for lead follow ups.
C) All of the question weights within a template must total to exactly100.
D) Task templates can be assigned to Assessment templates for follow-up activities.
E) A free form response will have an impact on the overall assessmentscore

2. A company has introduced a new product that requires a new object in the Oracle Fusion Sales application. What is the process to extend this new object in Oracle Fusion Sales?

A) The sales manager uses Oracle Object Composer to customize a new object and content.
B) The sales manager uses Oracle Composer to customize a new object and content.
C) The sales manager uses Oracle Composer to customize a new object and content
D) The administrator uses CRM Application Composer to customize a new object and content.
E) The administrator uses Oracle Composer to customize a new object and content

3. A sales manager has create a lead and assigned the lead to sales resources. The manager wants to allow resources to view and update the data on the lead, excluding lead owner-and team membership-related details.
Identify the privilege option to restrict the resource from updating the lead owner and team membership details.

A) resource with Append access
B) resource with Edit access
C) resource with Admin access
D) resource with Read-Only access
E) resource with Full access

4. A sales representative has Full access to an opportunity, and would like to change the opportunity's original owner manually. What type of access to the opportunity will the on owner have after the change?

A) The previous owner stays as one of the opportunity owners, along with the newly assigned owner, and cannot be manually removed from the team.
B) The previous owner stays as a non-primary team member and cannot be manually removed from the team.
C) The previous owner will have full access to the opportunity.
D) The previous owner slays as one of the opportunity owners, along with the newly assigned owner unless manually removed from the team.
E) The previous owner stays as a non primary team member, unless manually removed from the team.

5. For a sales quota plan, a sales administrator selects a territory quota formula and, seasonality factor group to apply to all territories. However, for one specific territory, the sales administrator selects a different territory quota formula and a seasonality factor group.
Which statement is correct?

A) Territory quota formula and seasonality factor group of a sales quota plan override territory quota plan options.
B) Only seasonality group of a sales quota plan overrides seasonality factor group of a territory quota plan.
C) Only territory quota formula of a sales quota plan overrides territory quota formula of a territory quota plan.
D) Territory quota formula and seasonalityfactor group of a territory quota plan override sales quota plan options.

Solutions: