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Oracle 1Z0-996-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-996-20 |
| Real Exam Qty: | 60 |
| Exam Duration: | 85 minutes |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Answer |
| Certificate Validity Period: | Subject to Oracle Cloud Recertification Policy |
| Passing Score: | 68% |
| Exam Price: | $245 USD |
| Recommended Training: | Oracle Utilities Customer Cloud Service Implementation Training |
| Exam Registration: | Oracle Education Portal Pearson VUE |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or at authorized Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; hands-on experience recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20 |
Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Devices & Measuring Components | - Relationship between devices and measuring components - Configure measuring component type - Types of measuring components - Concept of measuring component and related structures - Configure device type - Configure device config type and associate measuring component |
| Topic 2: Measurements | - Configure derive value algorithm - Differences between initial, final measurements and usage - Three types of IMDs and differences - Derived values and association with final measurements - Process of loading measurements to calculating usage - IMD exception statuses and Automatic Retry functionality |
| Topic 3: Credit & Collections | - Configure and Manage Credit & Collections and Overdue Processes - Manage Payment Arrangements and Pay Plans |
| Topic 4: Payments | - Manage Overpayment and Payment Distribution - Manage Payments |
| Topic 5: Usage Subscriptions | - Relationships between measuring components, service points and usage subscriptions - Concept of usage subscriptions - Design and configure usage subscription admin data |
| Topic 6: Adjustments | - Configure and Manage Adjustments |
| Topic 7: Service Points & Install Events | - Concept of install event and relationship between devices and service points |
| Topic 8: VEE | - Categories of IMD exceptions - Critical validations vs validation rules - Configure VEE groups and assignment - Eligibility criteria and retrieval algorithms - VEE process and data preparation |
| Topic 9: Fieldwork and Service Order Management | - Service Order (Orchestrator) Activity concept - Service Order Children Activities concept |
| Topic 10: Usage | - Relationships between usage transactions and usage subscriptions - Usage calculation process - Get Scalar Details usage rule |
| Topic 11: Billing | - Maintain Bill Segments - Complete Bills |
| Topic 12: Rates | - Apply Bill Factors - Apply Proration - Manage and Apply Rates |
| Topic 13: Customer Information | - Maintain and Manage Customer Information |
| Topic 14: Financial Transactions | - Manage Financial Transactions |
| Topic 15: Operational Device Management | - Role of assets and components - Specifications and relationship to assets |
What 1Z0-996-20 Candidates Ask
The package includes 72 practice questions for the 1Z0-996-20 exam, all verified and arranged in a well-balanced mix of difficulty to support progressive study.
- Usage ()
- Billing ()
- Adjustments ()
Let the topic weights guide how you split your study hours.
The Oracle Utilities Customer Cloud Service 2020 Implementation Essentials questions are spread across a well-proportioned range of difficulty, from fundamentals to challenging items. That distribution lets you build confidence session by session, and by the time the real test approaches, you have already faced everything it can reasonably throw at you.
No formal prerequisites; hands-on experience recommended
The 1Z0-996-20 exam contains 60 questions within 85 minutes minutes. Rehearsing under the same limit on the ActualTestsIT simulator builds calm, practiced pacing.
Oracle Utilities Customer Cloud Service Implementation Training: Visit official page
Oracle Education Portal: register for 1Z0-996-20
Pearson VUE: register for 1Z0-996-20
To pass 1Z0-996-20 you need 68%, and the official exam fee is $245 USD. Fixing both numbers early keeps your practice target concrete.
Our service comes down to three commitments. First, the staff works around the clock online so customer demands about Oracle Utilities Customer Cloud Service 2020 Implementation Essentials are met the moment they arise. Second, the team is strictly discreet: customer personal information has never been leaked, and your privacy remains protected. Third, our experts watch the renewal of the question bank, and once a change is found, the updated material goes straight to your mailbox.
Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Sample Questions:
Which three statements are true about the different types of measuring components? (Choose three.)
- A. Scalar measuring components contain a single measurement for an arbitrary period of time.
- B. The terms register and channel are synonyms for measuring component.
- C. The measuring component types are physical, standalone, scratchpad, and TOU.
- D. Seconds-per-interval (SPI) is one of the attributes of scalar measuring components.
- E. Only physical measuring components reference a device configuration.
Correct Answer: A,B,C 🗳️
Using a base-supplied algorithm type, what is payment distribution priority typically determined by?
- A. Payment Type + Debt Age
- B. Service Agreement Type's Priority and Debt Age
- C. Customer Class and Debt Age
- D. Debt Age
- E. Customer Class and Service Agreement Type
Correct Answer: C 🗳️
Which entity defines the type of collection process to start based on age of debt, amount of debt, and type of customer?
- A. Collection Class
- B. Collection Class Control
- C. Debt Class
- D. Collection Process Template
- E. Customer Class
Correct Answer: C 🗳️
Which three are important Account concepts that must always be followed? (Choose three.)
- A. Bills are produced for an account and are sent to the account persons.
- B. Every Account has a unique, system-assigned Account ID.
- C. An Account references one or more persons.
- D. Accounts expire when there are no active contracts.
- E. An Account can only reference one and only one person at one time.
Correct Answer: A,B,E 🗳️
Which two plug-in spots can call the rating functionality using base package-supplied algorithm types? (Choose two.)
- A. Billable Charge Template
- B. Bill Segment Type - Bill Segment Create
- C. Bill Segment Type - Bill Segment FT Creation
- D. Adjustment Type - Adjustment FT Creation
- E. Adjustment Type - Generate
Correct Answer: C,D 🗳️
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