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SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. You want to create a new smart form. Which fields can you define? Choose the correct answer.

A) Description, Revision, Type, Tag
B) Name, Description, Revision, Type
C) Name, Description, Category, Labels
D) Description, Category, Revision, Tag

2. How would a field service technician update the service assignment status? Choose the correct answer

A) By opening the service assignments
B) By setting the relevant workflow step
C) By navigating to the address on the service assignments
D) By adding a checklist

3. Your customer wants to apply his Corporate Identity on every Cloud Report. What tasks have to be done? Choose the correct answer.

A) Cloud reports are not adjustable
B) You need to download the cloud reporting Jasper Soft Studio software and adjust the cloud reports
C) You need to order individual reports at Core systems

4. Where and how do I create filters for the service calls of my company? Choose the correct answer.

A) You need to create these filters in Administration.
B) In Workforce Management, you can create new filters for your service calls-queue.
C) You need to create these filters in the ERP backend system.
D) All of the Above

5. Your customer wants that field technicians can record time on their mobile with just one button-click.
What feature has to be activated and configured in Core systems Field Service in order to satisfy your customer? Choose the correct answer.

A) Check in Feature
B) Workflow Steps Feature
C) Checkout Feature
D) Activity Feedback Feature
E) GPS tracking Feature

Solutions: