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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A consultant is importing a number of new individual gifts from a recent fundraising event for a non-profit that is using NPSP. It is very important that donors receive credit for these new donations. Where is the automatic Opportunity Contact Role hard credit value configured for this scenario?

A) Relationship record
B) NPSP Settings
C) Opportunity Settings
D) Affiliation record

2. A nonprofit organization wants the 15th of the month listed as the Close Date for all recurring donations and has selected the 15th in the Day of the Month picklist. In reviewing Recurring Donation Opportunities it is found that some of the Opportunities have close dates at the end of the month.
Which action should the consultant take to troubleshoot this issue?

A) Check the Error Log.
B) Check if the Custom Installment record was modified
C) Check if the "Always use last day of the month" field is selected.
D) Check the Recurring Donation batch size.

3. An annual fund coordinator wants to create a report that identifies which Individual donors have yet to make a gift toward the Annual Fund Campaign this year. It is important that the annual giving coordinator avoids soliciting any individuals who are attending an upcoming gal a. The nonprofit uses Campaigns to track event attendance.
What should a consultant add to the report to exclude gala attendees?

A) Bucket field
B) Cross filter
C) Filter logic
D) Summary formula

4. A nonprofit customer is concerned about its users having their Salesforce usernames and passwords compromised. Which Salesforce security feature should the consultant recommend?

A) Specify a Trusted IP Range for each user
B) Add IP ranges on user profiles
C) Set up two-factor authentication
D) Specify a My Domain login policy for its Salesforce instance

5. A major donor officer needs to capture wealth scoring to support individual cultivations.
How is this best represented in the NPSP?

A) Using an AppExchange application, collect and rank donor prospects' wealth information to understand how to best cultivate individual donations.
B) Using an AppExchange application, collect and rank other nonprofits' wealth information to understand how best to cultivate individual donations.
C) Report on the total amount of an individual's donations summarized on their Contact record and rank it against donations to the nonprofit by other individual donors to best cultivate individual donations.
D) Report on the total amount of donations received by the nonprofit in the past year, and rank it against peer institutions to best cultivate individual donations.

Solutions: