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Salesforce Certified Platform Administrator II Sample Questions:

1. A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested.
What permission should be reviewed to determine if it is missing from the administrator user or profile?

A) Modify Metadata Through Metadata API Functions
B) API Enabled
C) Create and Upload Change Sets
D) Deploy Change Sets

2. Cloud Kicks (CK) typically sells Its products direct to consumer and tracks sales using the Order object In Salesforce. The head of sales has now decided that CK will also sell to retail locations for resale. The administrator wants to leverage opportunities and opportunity products for these new deals.
What should the administrator do to track accurate sales data on opportunities?

A) Add a required lookup field from the Order to the opportunity.
B) Create new Products with the new retail pricing.
C) Create a new Price Book for the new retail pricing.
D) Add a new Order Process for Orders generated from opportunities.

3. As part of their yearly audit, the compliance team at Cloud Kicks would like to track when a user's profile has been changed and who changed the data.
What should the administrator review to meet this requirement?

A) Field History Tracking
B) Analytic Snapshot
C) Setup Audit Trail
D) Historical Trending

4. The operations team at Ursa Major Solar (UMS) currently tracks installations using a spreadsheet. The information captured includes customer name, address, purchase and installation dates, configuration specs, and additional installer instructions. UMS's CEO would like to utilize Salesforce to track this information instead.
Which action should the administrator take to meet this requirement?

A) Use Salesforce REST API to create the object and also import the data.
B) Use Lightning Object Creator to create the object and also import the data.
C) Use Schema Builder to create the object and also import the data.
D) Use Object Manager to create the object and also import the data.

5. AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.
What approach should the administrator take to automate the renewal process7

A) Configure a flow that will create the renewal based on the closed-won date and opportunity line items.
B) Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.
C) Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.
D) Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

Solutions: