Exam Name: Salesforce Certified Slack Administrator
Certification Provider: Salesforce
Corresponding Certification: Salesforce Administrator
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Updated: Sep 15, 2026
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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security | 15% | - Audit and monitoring - Data protection and retention policies - Security governance and compliance |
| Workspace Administration | 9% | - Multi-workspace architecture design - Workspace creation and approval process - Workspace visibility and configuration |
| User Lifecycle Management | 14% | - Authentication and access control - User provisioning methods - Guest account management |
| Fundamentals | 9% | - Workspace and organization settings and dashboards - Slack paid plan features - User roles and responsibilities |
| Enabling Slack Success | 15% | - Analytics and usage measurement - Adoption strategy and best practices - Optimization and training |
| App Administration | 10% | - Workflow Builder usage - Integration management - App installation and configuration |
| Channel and User Group Administration | 28% | - Channel types and management - User group creation and administration - Archiving and deletion policies |
Salesforce Certified Slack Administrator Sample Questions:
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?
- A. Create a workflow in the #help-admins channel that requires users to provide justification for their request.
- B. Enable workspace creation requests via Org Settings.
- C. Inform users that if they want a new workspace they should reach out to you via direct message (DM).
- D. Post the requirements in the #general channel so that your members can see them.
Correct Answer: B 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
You're an Org Admin for a global organization operating in multiple time zones. In your org-wide #help-slack channel, members report they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours?
(Select the best answer.)
- A. Enable members to set reminders for themselves to send the message during shared working hours.
- B. Enable members to view a recipient's local time within their profile before sending a message.
- C. Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours.
- D. Enable members to set their profile status to Away whenever they are not online.
Correct Answer: C 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels.
What is the best way to gather this information?
- A. Review the Slack Connect connections in the Org Admin dashboard.
- B. Review the Slack Connect section of your Slack sidebar.
- C. Export the list of Slack Connect channels from the analytics dashboard.
- D. Search for Slack Connect channels in the channel management dashboard.
Correct Answer: A 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?
- A. Allow users to set their own mobile session duration.
- B. Log all users out of mobile anytime your organization experiences a security threat.
- C. Allow all users to remain logged in infinitely.
- D. Set a mobile session duration of 2 weeks for all mobile devices.
Correct Answer: D 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations.info API methods to get the required data about the channels.
As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.
Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?
(Select the best answer.)
- A. channels:read
- B. admin.conversations:read
- C. files:read
- D. conversations.connect:read
Correct Answer: B 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
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