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Apple 9L0-006 Exam Syllabus Topics:

Apple Macintosh Service Sample Questions:

1. Which TWO details are derived from entering an Apple product's serial number into the
Apple Support Web page? SELECT TWO

A) Warranty status
B) Number of USB ports
C) Mac OS version
D) Installed memory
E) AppleCare name

2. Which of the following is a valid precaution you should take while working inside an iMac
(24-inch Late 2006) system that is plugged into AC power but has not yet been powered on?

A) Avoid putting your fingers near the fans.
B) Make sure you are NOT wearing a grounded ESD wrist strap.
C) Do not turn the unit upside-down.
D) Do not touch the processor heat sink because it could burn your fingers.

3. Which one of the following is NOT a risk when working around CRTs?

A) Electric shock
B) Implosion
C) Toxic materials
D) Overheating

4. Verifying that a computer functions properly after you repair it ensures that _____. SELECT
THREE

A) the computer will continue to function after the repair
B) the original issue has been resolved
C) third-party software is working
D) no new problems have been introduced during the repair
E) the computer falls under service warranty

5. Which of the following Apple diagnostic utilities is the most appropriate for a service technician to test a Mac mini after it is repaired?

A) Tech Tool Deluxe
B) Apple Service Diagnostic
C) Mac Test Pro
D) Apple Hardware Test

Solutions: