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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. If a customer is looking to print only mono pages, what should you recommend'?

A) an HP DesignJet printer
B) an HP OfficeJet Printer
C) an HP MFP flow device
D) an HP LaserJet printer

2. Your customer is experiencing problems with users losing their Elitepads. Which HP solution can alleviate this issue?

A) Enhanced Pre-Boot Security
B) HP Find My PC
C) Privacy Manager
D) File Sanitizer

3. A customer is looking to combine the functionality of a variety of devices in one space-saving device. What should you recommend?

A) an HP Flow Scanner
B) any HP small workteam printer
C) an HP multifunction printer
D) HP Quick Sets

4. Which statement best describes HP OfficeJet print quality'? (Select two.)

A) OfficeJet inks are not as good as laser printing for business printing.
B) Mono only prints are resistant to water.
C) HP OfficeJet inks can withstand highlighter use and resist smearing.
D) HP only offers mono printing with ink. and this beats laser print outs
E) Customers who work in the Enterprise environment should only be looking at LaserJet printers. HP OfficeJet inks can give you high quality prints that are water resistant.

5. Where is the value in having a high Recommended Monthly Page Volume (RMPV) on an HP OfficeJet printer?

A) It counts mobile printed pages.
B) This demonstrates that they are durable all the way up to an Enterprise environment
C) This keeps the printouts durable and document proof
D) This allows for full compatibility with the HP Flow scanners and ADFs.

Solutions: