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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. The Smarter Commerce Collaboration Network supports what?

A) Marketing programs.
B) Transportation providers and partners.
C) Customer interaction regarding new products and concepts.
D) Internal product development processes.

2. Which one of these software solution components providing business capabilities is NOT part of the 'Sell' offerings?

A) Sterling Configure, Price, Quote (CPQ)
B) WebSphere Commerce
C) Retail Store Solutions for POS
D) Unica

3. Which of the following Smarter Commerce Offerings is a core part of delivering a customer
buy-online, pick-up in store (BOPIS) capability?

A) Customer Self Service.
B) Social Analytics.
C) Logistics Management.
D) Distributed Order Management.

4. The 'Sell' customer interaction platform provides capabilities for all but which of the following?

A) Cross-channel commerce.
B) Extended brand experience.
C) Complex B2B sales processes.
D) Customer data mining.

5. Which one of these analytic capabilities is NOT part of the 'Service' offerings?

A) Purchase analytics.
B) Customer analytics.
C) Service analytics.
D) Fulfillment analytics.

Solutions: