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Microsoft MS-203 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft 365 Messaging |
| Exam Number: | MS-203 |
| Passing Score: | 700 (out of 1000) |
| Available Languages: | Korean, German, Spanish, Japanese, French, English, Portuguese, Chinese (Simplified) |
| Exam Duration: | 120-150 |
| Real Exam Qty: | 40-60 |
| Exam Format: | Drag and drop, Multiple choice, Case studies, Best answer questions |
| Related Certifications: | Microsoft 365 Certified: Messaging Administrator Associate |
| Exam Price: | $165 USD (may vary by region) |
| Certificate Validity Period: | 1 year (renewable via Microsoft certification renewal assessment) |
| Recommended Training: | Microsoft Learn - Messaging Administrator learning paths Exchange Online documentation |
| Exam Registration: | Microsoft Certification Dashboard Pearson VUE Microsoft Exams |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam or onsite testing center (Pearson VUE) |
| Pre Condition: | MS-203 has been retired (June 2023). It was part of the Microsoft 365 Certified: Messaging Administrator Associate certification track. Candidates are typically expected to have experience with Exchange Online and Microsoft 365 administration. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/m365-messaging-administrator/ |
Microsoft MS-203 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Manage and maintain Microsoft 365 messaging infrastructure | - Plan and configure Exchange Online
|
| Manage messaging security and compliance | - Anti-spam and anti-malware protection
|
| Troubleshoot and monitor messaging environments | - Resolve messaging issues
|
| Manage mail flow | - Configure mail routing
|
| Manage client access and mobility | - Configure Outlook and mobile access
|
Microsoft 365 Messaging Preparation: Focused, Supported, Calm
- Manage messaging security and compliance ()
- Troubleshoot and monitor messaging environments ()
- Manage mail flow ()
Microsoft 365 Messaging Sample Questions:
You have a Microsoft 365 tenant that contains a user named User1.
User1 reports that she cannot configure a mail profile in Microsoft Outlook for Windows.
User1 receives the following error message: "Encrypted connection to your mail server is not available." You verify that User1 is assigned a Microsoft Office 365 Enterprise F3 license and can send email messages from her account by using Outlook on the web.
You need to ensure that User1 can connect to Outlook successfully.
What should you do?
- A. Run the Microsoft Support and Recovery Assistant for Office 365.
- B. Activate the installation of Office 365 ProPlus.
- C. Modify the license assigned to User1.
- D. Install a new certificate on the computer of User1.
Correct Answer: C 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
You have a Microsoft Exchange Online subscription.
You need to prevent all Android devices from using Exchange ActiveSync to sync email. Other devices must be allowed to sync email by using Exchange ActiveSync.
What should you use?
- A. data loss prevention (DLP) policies
- B. mobile device mailbox policies
- C. device access rules
- D. Exchange ActiveSync access settings
Correct Answer: C 🗳️
Explanation: Only visible for ActualTestsIT members. You can sign-up / login (it's free).
How many default policy tags (DPTs), retention policy tags (RPTs), and personal tags should you create to meet the retention requirements? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Reference:
https://docs.microsoft.com/en-us/exchange/security-and-compliance/messaging-records-management/retention-tags-and-policies
You have a Microsoft 365 E5 tenant that contains two Azure Active Directory (Azure AD) security groups named Finance and Marketing. The tenant contains the users and devices shown in the following table.
The devices are configured as shown in the following table.
A conditional access policy is configured as shown in the following exhibit.
From Microsoft Exchange Online PowerShell, you run the following cmdlet.
Set-OwaMailboxPolicy -Identity OwaMailboxPolicy-Default
-ConditionalAccessPolicy ReadOnly
All the users connect to Exchange Online by using Outlook on the web.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Correct Answer:

Reference:
https://docs.microsoft.com/en-us/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps
You have a Microsoft Exchange Online tenant that contains a group named Group1.
You need to create a retention policy named Retention1. The solution must meet the following requirements:
* Mailbox items that are older than two years must be moved to an archive mailbox.
* All items in the Deleted Items folder must be removed after 30 days.
Which type of retention tag should you create for each requirement? To answer, drag the appropriate retention tag types to the correct requirements. Each retention tag type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

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