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PMI Project Management Office Certified Professional Sample Questions:

1. The PMO at a large company operating in a highly regulated industry is responsible for defining the project management processes for the company.
Which action should the PMO Professional take to ensure that the processes are adhered to?

A) Schedule random meetings to follow up the process deliverables.
B) Execute regular audits to evaluate adherence to the processes.
C) Trust the project teams to follow the processes and comply with the systems.
D) Occasionally follow up the process deliverables of the most important projects.

2. A PMO currently serves all investment initiatives within a company and has reached a high level of maturity.
The executive leadership team is enthusiastic about PMO value, and all PMO customers promote its services.
The PMO professional who leads the PMO has received information that the innovation portfolio struggles with its initiatives.
What should the PMO professional do first to support the innovation portfolio?

A) Engage with the executive team to assess current strategic initiatives and align services to drive additional value.
B) Ask for a mandate from the executive team to support the innovation initiatives.
C) Demonstrate to the innovation team how the PMO supports effective delivery of investment projects within the organization.
D) Meet with the innovation manager and understand their situation to see how the PMO can support them.

3. A PMO professional must create a strategic presentation for stakeholders to provide visibility on the company
' s projects.
Which two types of information should the PMO professional present to the stakeholders? (Choose 2)

A) Organizational roadmap of initiatives
B) Roles, responsibilities, and processes
C) Current state of projects, including issues
D) Comprehensive documentation of the program
E) Organizational chart for the PMO

4. The board of directors wants to oversee the company's strategic portfolio of capital projects. The PMO will support portfolio management.
What should the PMO professional do to ensure that the portfolio's alignment to strategy meets executives' expectations?

A) Define the proper portfolio alignment to the company's strategy.
B) Implement portfolio management software for tracking progress.
C) Develop a feedback loop so executives can provide their perceptions of service outcomes.
D) Establish a benefits realization process to ensure aligned business outcomes.

5. A PMO professional is mentoring a project manager who is overseeing a project critical to the organization ' s strategic goals. The project manager has encountered resistance from a key stakeholder who believes the project ' s direction might jeopardize their department ' s interests. Despite written communication, the stakeholder remains concerned.
What should the PMO professional advise the project manager to do?

A) Continue with the project as planned, ignoring the stakeholder ' s concerns.
B) Convene a meeting with the stakeholder to better understand their concerns.
C) Assign a team member to handle the stakeholder and mitigate their objections.
D) Escalate the issue to senior management to override the stakeholder ' s objections.

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