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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected. What configuration should the Technical Consultant perform to assist with meeting this requirement?

A) Disable all approval processes on the Case object
B) Mirror the Org Chart into the Role Hierarchy
C) Disable the Grant Access Using Hierarchies setting on the Case object
D) Set the Organization- Wide Defaults (OWD) for the Case object to private

2. What are the three different key modules of Public Sector Solutions: Business Rules Engine?

A) Decision Matrix
B) Decision Table
C) Expression Sets
D) Decision Tree
E) Expression Maps

3. A public sector agency is looking to digitize its operations for Emergency Response. As the technical consultant on the project, the expectations are to roll out a public facing portal that allows citizens to submit a simple emergency request with some basic information. Which two are the correct approaches a consultant should take to meet these objectives?

A) Build a digital experience site using the Help Center template based on the agency's requirement
B) Build a digital experience site using pre-configured emergency response management (ERM) specific template
C) Leverage prebuilt Emergency Service Request flow.
D) Create a custom Case Record Type and leverage a prebuilt Contact Support Form

4. Bohabaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituents data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bohabaven to protect the application forms?

A) Provide constituents with a search page on Bohabaven's website to look up application reference numbers and check the application progress.
B) Enable the Salesforce Scan Check for Experience Sites.
C) Implement spam checking for Bohabaven's Experience Site forms using CAPTCHA.
D) Deploy grant application OmniScripts on Bohabaven's Experience Site pages set to "Requires Login."
E) Set the external organization-wide default sharing settings for grant applications objects to Private.

5. A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a requirement that they would like to keep a list of assessment indicators that their teams will use during inspections and have those indicators mapped to regulatory codes that team members can reference. Leveraging the Public Sector Solutions data model, how can the Technical Consultant meet the requirement for the PSO?

A) Use the Regulatory Code Assessment Indicator junction object
B) Create a lookup relationship on both objects to a junction object called Regulatory Code Map
C) Create a master-detail relationship between Regulatory Code and Assessment Indicator
D) Use the Assessment Indicator Regulatory Code junction object

Solutions: