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NEW QUESTION 27
You are implementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat request dialog box to display automatically?
- A. Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
- B. Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
- C. Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.
- D. Set the timeout attribute to null and call the global offerchat () method.
Answer: A
NEW QUESTION 28
There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionality of this add-in. How can you set up and deploy this add-in?
- A. You can deploy the add-in with a configuration file zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
- B. You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.
- C. Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.
- D. For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
- E. Using the Add-In Manager, go to the Profile Access section of the add-in. For all of the Supervisor profiles, select the Run as Administrator check box.
Answer: B
NEW QUESTION 29
You have a client that has a nonstandard data import and cannot use Connect Web Services for SOAP or the Data Import Wizard. This requires you to write script to handle the import. What is the correct method and folder to upload the script?
- A. Using WebDAV, create a new folder in euf/development named scripts and copy your script into it.
- B. Using WebDAV, create a new folder in euf/assets named import and copy your script into it.
- C. Using File Manager within the console, select import scripts and upload your script into it.
- D. Using File Manager within the console, select custom scripts and upload your script into it.
Answer: A
NEW QUESTION 30
What two menu objects can be edited by the Customizable Menus component as part of configuration and on-going administration activities?
- A. Standard State/Province object
- B. Custom Object Menu-ONLY objects
- C. Standard Countries object
- D. Custom Fields (Menu type)
- E. Custom Object Menu fields
- F. Standard Incident Status object
Answer: D,F
NEW QUESTION 31
Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.
- A. RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport- - B. Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
- C. RightNowSyncPortciient.setReportFiiters can be used directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
- D. An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
Answer: A
NEW QUESTION 32
In the logic. j3 file of a custom widget, a developer needs to make an AJAX request to a function "fetchData" of custom controller "cuatcontroi" and fetch data in JSON format. The developer has to pass value "25" as the searchtem parameter to fetch this specific record. Which is the correct script to implement this?
A)
B)
C)
D)
- A. Option B
- B. Option A
- C. Option C
- D. Option D
Answer: A
NEW QUESTION 33
Identify two items that accurately describe custom objects.
- A. Saved custom objects can be used in the development environment of a Customer Portal, but the custom objects must be deployed to be used in the production environment of the Customer Portal.
- B. CRUD permissions for custom objects can be set per profile.
- C. Fields on a custom object can be created, but they can never be deleted.
- D. Custom objects can be exported from an Oracle B2C Service instance and imported to a different Oracle B2C Service instance.
- E. It is not possible to roll back deployment of custom objects.
- F. Indexes for custom objects cannot be user defined. They are autogenerated by the system after query analysis.
Answer: D,E
NEW QUESTION 34
A developer wants to see the SimpleSearch widget only under the answers folder pages. Which is the correct code to implement it in the standard template?
A)
B)
C)
D)
E)
- A. Option A
- B. Option E
- C. Option C
- D. Option B
- E. Option D
Answer: B
NEW QUESTION 35
You have extended the standard Contact model to a custom model named Extendedcontact, which contains the addcustomName ()function. You have completed the mapping in extensions.ymi file already.
What is the correct code to call this function from a custom controller?
A)
B)
C)
D)
E)
- A. Option A
- B. Option C
- C. Option B
- D. Option D
Answer: D
NEW QUESTION 36
In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)
B)
C)
D)
E)
- A. OptionD
- B. OptionB
- C. OptionC
- D. OptionE
- E. OptionA
Answer: C
NEW QUESTION 37
Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?
- A. standard.ess
- B. AnswerFeedback.widget
- C. AnswerFeedback.php
- D. site.php
- E. detail.php
- F. site.ess
- G. standard.php
Answer: D,E,G
NEW QUESTION 38
You build aCustom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?
- A. ConnectAPI::getMenuValues()
- B. ConnectAPI::getMetadata{)
- C. ConnectAPI: :getCustomObjectMetadata ()
- D. ConnectAPI::gstNamedValues()
Answer: D
NEW QUESTION 39
You have been tasked with implementing the Syndicated ConditionalChatLink widget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?
- A. custom-fields: "{"54":"8"}"
- B. custom-fields: "54:8"
- C. custom_fields: "{\"S4\":\"8\"}
- D. custom_fields: "{\"8\":\"54\">
Answer: D
NEW QUESTION 40
You have been tasked with building a customization that requires a set of five related custom objects. The requirement is for one custom object to be the parent object, which stores the main data record. The four other custom objects will be child objects, which store data related to the parent. When a record is deleted from the parent object, the related data from the child objects also should be deleted.
How would you configure the custom objects?
- A. The main custom object would need "association" relationships to the child custom objects.
- B. The main custom object would need "aggregation" relationships to the child custom objects.
- C. The main custom object would need to be manually configured with foreign key fields with the
"cascade-delete" option set. - D. The child objects would need "aggregation" relationships between themselves, and an "association" relationship to the parent custom object.
Answer: D
NEW QUESTION 41
Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form input widget in the Oracle B2C Service customer portal?
- A. <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />
- B. <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />
- C. <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />
- D. <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />
Answer: B
NEW QUESTION 42
You need to set the address of a new contact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?
A)
B)
C)
D)
E)
- A. Option A
- B. Option E
- C. Option C
- D. Option B
- E. Option D
Answer: B
NEW QUESTION 43
You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?
- A. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
- B. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the applied filter.
- C. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
- D. Create a custom widget that removes undesired entries from the page by examining the output HTML.
Answer: B
NEW QUESTION 44
Which three are functions of Object Designer?
- A. ability to create custom objects
- B. ability to create system attributes
- C. ability to create custom fields
- D. ability to create menu-only objects
- E. ability to configure business rules for custom objects
- F. ability to import data
Answer: B,C,E
NEW QUESTION 45
You have written script to update contact data and have uploaded it to the custom folder. The file name of your script is updatecontact.php.
What is the correct URL to execute your script from a browser window assuming this is a custheip.com domain?
- A. http://site.custhelp.com/cc/updatecontact.php
- B. http://site.custhelp.com/cgi-bin/interface.cfg/php/custom/updatecontact.php
- C. http://site.custhelp.com/cgi-bin/interface.cfg/import/custom/updatecontact.php
- D. http://site.custhelp.com/app/custom/updatecontact
Answer: D
NEW QUESTION 46
In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
A)
B)
C)
D)
- A. OptionB
- B. OptionA
- C. OptionD
- D. OptionC
Answer: C
NEW QUESTION 47
Within add-ins, web-service calls must be handled with care in order to avoid performance concerns.
Identify two ways to support maintaining a responsive agent interface when using Connect Web Services for SOAP from an add-in.
- A. Implement a distinct model for each of your addins to avoid network contention.
- B. Run network calls within a separate thread to avoid locking the user interface.
- C. Implement a caching mechanism, and a data expiration mechanism, within your model to avoid duplicate network traffic.
- D. Update your user interface thread from your network-call thread to allow real time status updates.
- E. Identify your most common requests and pre-load those data in the getcontrol1 ( ) method of each of your add-ins.
Answer: D
NEW QUESTION 48
A custom controller, ajaxCustom, has a function named getData( ).
What is the correct way to call the getData <) function via a URL request?
- A. /ci/ajaxCustom/getData
- B. /cc/ajaxCustom/getData
- C. /cc?ajaxCustom/getData
- D. /ci?ajaxCustom/getData
Answer: D
NEW QUESTION 49
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