COBIT-2019 Certification - The Ultimate Guide [Updated 2024]
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NEW QUESTION # 74
Which enterprise role ensures the board is kept informed of major decisions related to value delivery of I&T deployment in accordance with the enterprise strategy?
- A. Chief executive officer
- B. Chief information officer
- C. Executive committee
Answer: B
Explanation:
Explanation
The chief information officer (CIO) ensures the board is kept informed of major decisions related to value delivery of I&T deployment in accordance with the enterprise strategy. The CIO is the senior executive responsible for leading, directing, and managing the information and technology function of the enterprise.
The CIO has a strategic role in aligning I&T with business requirements, ensuring I&T performance, managing I&T risks, fostering innovation, etc. The CIO ensures the board is kept informed of major decisions related to value delivery of I&T deployment by providing regular reports, updates, feedback, recommendations, etc., as well as by participating in board meetings or committees.1 References: COBIT
2019 Framework: Introduction and Methodology, [COBIT 2019 Framework: Roles, Responsibilities & RACI Charts]
NEW QUESTION # 75
To gain the GREATEST benefit from the COBIT framework, a stakeholder should have a certain level of experience and a thorough understanding of:
- A. the entire enterprise.
- B. the IT function.
- C. the regulatory compliance function.
Answer: A
NEW QUESTION # 76
Which of the following is MOST critical to ensuring the objective of managed availability and capacity?
- A. Future prediction of l&T resource requirements
- B. Identification of single points of failure
- C. Allocation of budgets for business continuity
Answer: A
NEW QUESTION # 77
Which of the following includes capability levels that can be used as benchmarks?
- A. Process metrics
- B. Process practices
- C. Process purpose
- D. Process activities
Answer: B
Explanation:
Explanation
The process practices are the descriptions of the activities that are performed within a process to achieve its purpose and outcomes. The process practices are organized into three levels: basic, intermediate, and advanced. The process practices also include inputs, outputs, roles, responsibilities, goals, and metrics for each activity. The process practices are aligned with the capability levels that can be used as benchmarks to measure and improve the performance of a process. The capability levels are a measure of how well an enterprise performs its information and technology governance and management processes in terms of process attributes such as process performance, process definition, process deployment, process measurement, process control, process optimization etc. The capability levels range from 0 (incomplete) to 5 (optimizing), indicating the degree of maturity and effectiveness of an enterprise's information and technology governance and management processes. By using the process practices as benchmarks, an enterprise can assess its current capability level for each process, identify the gaps or issues that need to be addressed, set the target capability level for each process based on its strategy, objectives, needs, expectations, etc., and implement the actions and initiatives that are required to enhance the capability level for each process12 References: 1: COBIT 2019 Process Reference Guide: Governance and Management Objectives: page 13-15 2: COBIT 2019 Process Assessment Model: page 11-13
NEW QUESTION # 78
When considering the IT implementation methods design factor, and the design factor value is DevOps, which of the following should be a management objective priority?
- A. Managed solution identification and build (BAI03)
- B. Managed service requests and incidents (DSS02)
- C. Managed availability and capacity (BAI04)
- D. Managed change acceptance and transitioning (BAI07)
Answer: A
Explanation:
When the design factor value is DevOps, the management objective priority should be Managed Solution Identification and Build (BAI03). This objective focuses on the use of agile development methodologies, automation, and DevOps principles to develop and deploy new solutions quickly and efficiently. It also includes the use of methodologies and tools to continuously monitor and test the solutions. This objective is important for DevOps as it allows organizations to quickly iterate and deploy solutions while ensuring high quality and reliability.
NEW QUESTION # 79
Which of the following is ESSENTIAL to help ensure that a project's benefits are identified and continually monitored?
- A. A well-developed business case
- B. Stage gate reviews by a governance team
- C. Earned value management reporting
Answer: A
NEW QUESTION # 80
Which of the following COBIT 2019 publications includes a workflow for planning a tailored governance system for the enterprise?
- A. COBIT 2019 Framework: Governance and Management Objectives
- B. COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
- C. COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution
Answer: B
Explanation:
Reference https://community.mis.temple.edu/mis5203sec003spring2020/files/2019/01/COBIT-2019-Framework-Introduction-and-Methodology_res_eng_1118.pdf (19)
NEW QUESTION # 81
Innovation and differentiation are examples of:
- A. enterprise objectives design factors.
- B. enterprise goal risk factors.
- C. enterprise strategy design factors.
Answer: A
Explanation:
Explanation
Innovation and differentiation are examples of enterprise objectives design factors. Design factors are the characteristics or aspects of an enterprise that influence the design and implementation of a governance system. They include factors such as enterprise size, industry sector, risk profile, regulatory environment, sourcing model, etc. Enterprise objectives are the specific goals or targets that an enterprise sets to achieve its vision and mission. They are derived from the stakeholder drivers and needs, and are influenced by the design factors. Innovation and differentiation are two possible design factors that affect how an enterprise defines its objectives.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
NEW QUESTION # 82
Which of the following enterprise risk management concepts is MOST important to fully understand prior to finalizing the design of an IT governance system?
- A. The enterprise's risk profile
- B. The enterprise's risk appetite
- C. The enterprise's risk tolerance
Answer: A
Explanation:
Explanation
The enterprise's risk profile is the most important enterprise risk management concept to fully understand prior to finalizing the design of an IT governance system. Enterprise risk management is the process of identifying, analyzing, evaluating, treating, monitoring, and communicating risks that affect the achievement of enterprise objectives. Enterprise risk management concepts include risk appetite (the amount and type of risk that an enterprise is willing to accept), risk tolerance (the acceptable variation in outcomes related to specific performance measures), risk profile (the overall exposure or level of risk that an enterprise faces), etc. The enterprise's risk profile is the most important concept to fully understand prior to finalizing the design of an IT governance system because it helps to determine the appropriate level of risk optimization for each governance objective.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System
NEW QUESTION # 83
Which COBIT domain of management objectives incorporates managed business process controls?
- A. Align, Plan and Organize (APO)
- B. Build, Acquire and Implement (BAI)
- C. Deliver, Service and Support (DSS)
Answer: C
Explanation:
Explanation
The Deliver, Service and Support (DSS) domain incorporates managed business process controls as one of its management objectives. The DSS domain covers the activities related to delivering IT services to internal and external customers, supporting IT operations and users, managing service requests, incidents, problems, continuity, security, availability, capacity, etc. The DSS domain consists of 6 management objectives that describe the desired outcomes of these activities.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives
NEW QUESTION # 84
Which of the following is a KEY change enablement task that must be completed during the driver identification phase of an IT initiative?
- A. Assign high-level roles and responsibilities.
- B. Define high-level improvement targets.
- C. Establish urgency for the changes needed.
- D. Identify the business and governance drivers.
Answer: D
Explanation:
Explanation
The change enablement tasks are the tasks that involve preparing for managing and sustaining the changes that are required for implementing a governance system for an enterprise using COBIT 2019. The change enablement tasks help to ensure that the changes are aligned with the enterprise's strategy objectives needs expectations etc., that they deliver value and benefits to the enterprise and its stakeholders that they overcome resistance and barriers to change that they create a culture of continuous improvement etc. One of the key change enablement tasks that must be completed during the driver identification phase of an IT initiative is identify the business and governance drivers. The driver identification phase is the first phase of the governance implementation roadmap which involves identifying and analyzing the internal and external factors that trigger or influence the need for designing and implementing a governance system for an enterprise using COBIT 2019. The business drivers are the factors that relate to the enterprise's business strategy objectives performance risks issues opportunities etc., such as market conditions customer demands competitive pressures regulatory requirements etc. The governance drivers are the factors that relate to the enterprise's information and technology governance strategy objectives performance risks issues opportunities etc., such as IT alignment IT value delivery IT risk management IT resource management IT performance measurement etc. By identifying the business and governance drivers during the driver identification phase an enterprise can establish a clear understanding of why it needs to design and implement a governance system using COBIT 2019 what are the expected outcomes benefits value etc., from doing so who are the relevant stakeholders their roles responsibilities requirements expectations etc., how to communicate engage involve them in the change process etc.
NEW QUESTION # 85
Which of the following is the FINAL action before completing the design of an IT governance system?
- A. Resolving inherent priority conflicts
- B. Determining a sourcing model
- C. Selecting an implementation method
Answer: C
Explanation:
Explanation
Selecting an implementation method is the final action before completing the design of an IT governance system. An IT governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise's information and technology. The design of an IT governance system involves several steps or actions that help to customize and tailor the system to the specific needs and context of the enterprise. These steps or actions include defining design factors, defining focus areas, defining current state, defining target state, identifying gaps and improvement opportunities, defining roadmap and priorities, etc. Selecting an implementation method is the final action before completing the design of an IT governance system because it helps to determine how the system will be put into practice, what resources and activities are needed, what challenges and risks are expected, etc.12 References: COBIT 2019 Framework:
Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
NEW QUESTION # 86
Which of the following figures BEST illustrates the context of an enterprise governance of information and technology (EGIT) system?
- A.
- B.
- C.
- D.
Answer: A
NEW QUESTION # 87
Which of the following is considered good practice with regard to performance management of organizational structures?
- A. The organizational structure is informally established to enable agile change management.
- B. Organizational meeting reports/minutes are available and meaningful to ensure transparency.
- C. Decision rights of the organizational structure are situation-dependent to facilitate escalation processes.
Answer: B
NEW QUESTION # 88
Which of the following is the PRIMARY benefit or output derived from setting targeted capability levels and performing a capability-level gap analysis for selected processes?
- A. Development of a business case outline
- B. Identification of process improvement opportunities
- C. Identification and mitigation of all identified risks
- D. Development of enterprise goals that align to established targets
Answer: B
Explanation:
The primary benefit or output derived from setting targeted capability levels and performing a capability-level gap analysis for selected processes is the identification of process improvement opportunities, according to the official COBIT 2019 Study Manual from ISACA. This gap analysis can help to identify areas where processes are not meeting their desired capability levels and can provide insight into how processes can be improved to meet their desired levels. This can help to increase efficiency and reduce costs.
NEW QUESTION # 89
Which of the following BEST enables a governance system to achieve governance and management objectives?
- A. The governance system primarily addresses the culture and behavior of the individuals involved in the system.
- B. The governance system includes many components that work together in a holistic way.
- C. The governance system focuses specifically on organizational structures for decision making.
Answer: B
Explanation:
Explanation
The fact that the governance system includes many components that work together in a holistic way best enables a governance system to achieve governance and management objectives. A governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise's information and technology. A governance objective is a desired outcome of the governance system for information and technology. A management objective is a desired outcome of the management processes for information and technology. The fact that the governance system includes many components that work together in a holistic way best enables a governance system to achieve governance and management objectives by providing a comprehensive and integrated approach that covers all aspects of information and technology governance and management, as well as by enabling customization and tailoring to suit different contexts, needs, priorities, etc.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System
NEW QUESTION # 90
Which of the following is the PRIMARY purpose of implementing an enterprise governance of information and technology (EGIT) system?
- A. To deliver stakeholder value from I&T-enabled investments
- B. To comply with I&T regulatory requirements
- C. To document I&T business objectives and processes
Answer: A
NEW QUESTION # 91
Within a tailored enterprise governance system, a sourcing model for information and technology is associated with:
- A. design factors.
- B. focus areas.
- C. relevant industry frameworks.
Answer: A
Explanation:
Design factors can influence the blueprint of your enterprise's governance system and position it for the successful use of I&T.
NEW QUESTION # 92
Within a tailored enterprise governance system, a sourcing model for information and technology is associated with:
- A. design factors.
- B. focus areas.
- C. relevant industry frameworks.
Answer: A
Explanation:
Design factors can influence the blueprint of your enterprise's governance system and position it for the successful use of I&T.
Reference: https://www.escoute.com/finally-a-guide-for-tailoring-a-governance-system-for-information-and- technology/
NEW QUESTION # 93
The alignment goal "Delivery of I&T services in line with business requirements" is organized into which IT balanced scorecard (BSC) dimension?
- A. Financial
- B. Customer
- C. Internal
Answer: B
NEW QUESTION # 94
Which of the following describes the COBIT performance model?
- A. The COBIT performance model is unique and not aligned with existing maturity and capability models.
- B. The COBIT performance model is a stand-alone model that can be used in conjunction with the COBIT core model.
- C. The COBIT performance model is integrated into the COBIT core model.
Answer: C
Explanation:
Explanation
The COBIT performance model is integrated into the COBIT core model. The COBIT core model consists of two main elements: the governance and management objectives (which define what needs to be achieved) and the performance model (which defines how well it needs to be achieved). The performance model is based on existing maturity and capability models (such as ISO/IEC 15504) and provides a common language to measure and communicate performance. The performance model consists of six levels (from 0 to 5) that describe the increasing degree of capability for each governance or management objective.15 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System
NEW QUESTION # 95
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