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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

Question 1

What is a benefit for HP partners in the Channel Managed Print Services program?

A. Providing a complete copying solution to customers
B. Purchasing HP services directly from HP
C. Leveraging the quality and recognition of the HP brand
D. Learning to use printers as if they were copiers

Question 2

Under which conditions does HP Support Channel Managed Print Services install base deals?

A. An HP partner agrees to report supplies shipment data bi-monthly to the HP Smart Portal.
B. An HP customer agrees to replace the existing install based with new HP printers until the end of the contract
C. All new contracts must include at least 50% new hardware.
D. There are no restrictions on the minimum percentage of new hardware in a contract.

Question 3

What are the partner benefits of being in the cMPS program? (Select two.)

A. Ability to speak with HP support engineers about printer problems
B. HP Pricing support for hardware, services, and supplies
C. Ability to download printer drivers
D. Better understanding the assessment phase, installation, configuration, and page counter collection of HP machines
E. End-to-end customer engagement

Question 4

What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A. Use only original HP supplies
B. Use power-conditioning devices to ensure constant voltage
C. Place the device in a cool dry area
D. Use only 1500-grit paper as cleaning pages.

Question 5

The HP Channel Managed Print Services program focuses on contracts that include which HP products?

A. HP Large Format printers
B. HP Commercial Product Portfolio
C. HP Deskjet printers
D. HP LaserJet and multifunction products

Solutions: